I'm using the simplenews module to manage a mailing list. I've noticed when sending to hotmail addresses, the newsletter gets marked as junk and gets put ion the spam box.

What needs to be done on my end (to simplenews) so this doesn't happen?

Comments

erdemkose’s picture

To clarify: What happens to your regular mails (sign up, password reset, contact tab)? Do they get marked as Junk or not?

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Drupal Turkiye

rewted’s picture

looks like the same issue for password reset, though both sender addresses are different.

no_reply@mydoamin.com and news@mydomain.com

sepeck’s picture

Does your sending server have an A record in your domain? (Probably) Does your sending server have an MX record? (If it doesn't receive email, then probably not and it doesn't need one then). Do you have an SPF record to indicate that it is an authorized sender? (unlikely, it's obscure http://www.openspf.org/ but as MS was involved in promoting the original standard Hotmail uses it as one criteria for a valid source email).

Those are only potentially contributing factors.

-Steven Peck
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Test site, always start with a test site.
Drupal Best Practices Guide -|- Black Mountain

-Steven Peck
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Test site, always start with a test site.
Drupal Best Practices Guide

rewted’s picture

A record - Yes
MX record - Yes
SPF record - No