Here is the report we received from one of our Aegir demo users:

The error is after I log in to the demo account with the credentials provided and when I try to set up any other distribution of Drupal such as openatrium.
IE gives a JS error and that's it. Cannot even save or send so no install takes place. This is the error that I get.
 
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.6; chromeframe; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; VuConnector 3.1; InfoPath.3; AskTB5.6)
Timestamp: Fri, 7 Jan 2011 14:28:16 UTC

Message: Object doesn't support this property or method
Line: 364
Char: 13
Code: 0
URI: https://demo.aegir.cc/sites/o1.v180q.nyc.host8.biz/files/js/js_3f8cee87bd8ac6e8f65f903001a50be5.js

I can't reproduce it because we don't have any Windows machine.

Comments

steven jones’s picture

steven jones commented

As a first step you should turn off js aggregation in the performance settings, that should give a more helpful location for the error message.

steven jones’s picture

steven jones commented
Issue tags: +AUX Project

Tagging.

mhkc’s picture

mhkc commented
Priority: Normal » Major

Hi have this problem as well. JS Aggregation has never been enabled with this install.

A client attempts to create a site and the process never gets completed. In fact, the widget begins spinning as soon as they land on the site creation page, even before they fill in anything and try to submit.

There is a javascript 'error on page' icon in the lower left of the screen. The error is:

Message: Object doesn't support this property or method
Line: 92
Char: 11
Code: 0
URI: http://myaegirsite.ca/profiles/hostmaster/modules/hosting/site/hosting_s...

FYI, don't know what version to indicate in the form -- drupal, aegir, hostmaster... so pay no mind to that info. If you can clarify what is needed I can find out.

steven jones’s picture

steven jones commented
Project: Hosting » Hostmaster (Aegir)
Version: 6.x-0.4-alpha3 » 6.x-1.6
mhkc’s picture

mhkc commented

Using Hostmaster 6.x-1.6. Here is the full error info, sorry left the first part out.

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; BTRS6241; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; InfoPath.2; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E; MS-RTC LM 8; msn OptimizedIE8;ENUS)
Timestamp: Thu, 19 Jan 2012 14:57:05 UTC


Message: Object doesn't support this property or method
Line: 92
Char: 11
Code: 0
URI: http://myaegirsite.ca/profiles/hostmaster/modules/hosting/site/hosting_site.form.js?v
mhkc’s picture

mhkc commented

Any update on this problem? Right now I've got a rule on my aegir install that prevents any access using IE.. will not be a fan favourite.

steven jones’s picture

steven jones commented
Status: Active » Fixed

Thanks for the bug report, this is now fixed!

http://drupal.org/node/195997/commits

Anonymous’s picture

Anonymous (not verified) commented

Raw patch for those running Aegir 1.x branch is here, for the record.

Status: Fixed » Closed (fixed)
Issue tags: -AUX Project

Automatically closed -- issue fixed for 2 weeks with no activity.

Issue tags: +AUX Project

Restoring issue tags, see #2125755: System messages removed all issue tags during D7 upgrade.

  • Commit dca2db7 on 6.x-2.x, dev-ssl-ip-allocation-refactor, dev-1205458-move_sites_out_of_platforms, 7.x-3.x, dev-588728-views-integration, dev-1403208-new_roles, dev-helmo-3.x by Steven Jones: 
    Issue #1018596 by Steven Jones: Fixed Aegir forms don't work in MSIE 8.0...

  • Commit dca2db7 on 6.x-2.x, dev-ssl-ip-allocation-refactor, dev-1205458-move_sites_out_of_platforms, 7.x-3.x, dev-588728-views-integration, dev-1403208-new_roles, dev-helmo-3.x by Steven Jones: 
    Issue #1018596 by Steven Jones: Fixed Aegir forms don't work in MSIE 8.0...