Any use of FB apps fails entirely, for example:

Facebook API exception connect() timed out!.

#0 /var/www/sites/all/libraries/facebook-php-sdk/src/facebook.php(575): Facebook->makeRequest('https://api.fac...', Array)
#1 /var/www/sites/all/libraries/facebook-php-sdk/src/facebook.php(511): Facebook->_oauthRequest('https://api.fac...', Array)
#2 /var/www/sites/all/libraries/facebook-php-sdk/src/facebook.php(490): Facebook->_restserver(Array)
#3 /var/www/sites/all/modules/fb/fb.module(546): Facebook->api(Array)
#4 /var/www/sites/all/modules/fb/contrib/fb_permission.module(186): fb_fql_query(Object(Facebook), 'SELECT permissi...')
#5 [internal function]: fb_permission_form_alter(Array, Array, 'fb_app_edit_for...')
#6 /var/www/includes/common.inc(2883): call_user_func_array('fb_permission_f...', Array)
#7 /var/www/includes/form.inc(550): drupal_alter('form', Array, 'fb_app_edit_for...')
#8 /var/www/includes/form.inc(105): drupal_prepare_form('fb_app_edit_for...', Array, Array)
#9 [internal function]: drupal_get_form('fb_app_edit_for...')
#10 /var/www/includes/menu.inc(348): call_user_func_array('drupal_get_form', Array)
#11 /var/www/index.php(18): menu_execute_active_handler()
#12 {main}

$_REQUEST:
Array
(
[q] => admin/build/fb/fb_app_create
[__utma] => 194209391.1569721927.1285700389.1285819232.1294555007.6
[__utmz] => 194209391.1285700389.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
[SESS62c28a251d1279398378aebe0ced3640] => f60e61d0484c91a8b279197ea6619509
[__qca] => P0-918175911-1294550598196
[has_js] => 1
[__utmc] => 194209391
)

REQUEST_URI:
/admin/build/fb/fb_app_create

Changing api-read.facebook.org to api.facebook.com does not, alas, help in any way :)

Comments

Dave Cohen’s picture

Dave Cohen commented
Category: bug » support

If your server is behind a firewall, or has bad DNS, this can happen. I recently learned it will happen on servers in China (essentially, behind a big firewall that doesn't reach facebook).

There's no way to make it work in these cases. (Although every exception should be caught and handled reasonably well.)

Joi’s picture

Joi commented

Im having similar issues since today. Im hosting a canvas app on a server in Germany. I did not have any problems until today.

Joi’s picture

Joi commented

My error could be something else though. It might be internal.
Now I'm getting "Failed to get app properties for Social Wishlist.: SSL connection timeout 28"
occasionally Im having internal server error 500s with the logs telling me mod_fcgid failed.

Joi’s picture

Joi commented

my problem was solved by changing the facebook sdk according to this post: http://drupal.org/node/861866#comment-3237122
If this is a sdk problem maybe it can help you too.

1kenthomas’s picture

1kenthomas commented
Status: Active » Closed (fixed)

This was due to AWS changing the format of some of its firewall rules without notice-- boy, was that fun to track down. Thanks for all the responses; sorry to have taken your time.

1kenthomas’s picture

1kenthomas commented
Category: support » feature
Priority: Major » Normal
Status: Closed (fixed) » Active

Reopening; please handle the error more gracefully at some point in future. (Note this site had already been running successfully for over 6 months).

ecdiddy’s picture

ecdiddy commented
Component: Code » Facebook Connect
Category: feature » bug
Priority: Normal » Critical

I'm having a similar problem here in Vietnam. The problem presents itself intermittently. Also, I am able to connect to my regular facebook login using the browser.

Below is the error output.

... (Object) FacebookApiException
Krumo version 0.2a | http://krumo.sourceforge.net Called from /Applications/MAMP/htdocs/okay-chief/sites/all/modules/fb/fb.module, line 1165

Failed to get app properties for Okay Chief.: Failed to connect to 69.171.229.23: Can't assign requested address 7
Failed to access test accounts.: Failed to connect to 69.171.229.23: Can't assign requested address 7

steinmb’s picture

steinmb commented
Version: 6.x-3.0-rc7 » 6.x-3.1

Make sure you have the latest version of the fb module and the latest sdk library installed and test again.

ecdiddy’s picture

ecdiddy commented
Version: 6.x-3.1 » 7.x-3.x-dev

still receiving the same error. I am located in Vietnam. I can connect to facebook.com but while integrating the fb module in my website I keep on getting the repeating error message.

Failed to get app properties for Partay.: Failed to connect to 66.220.147.38: Can't assign requested address 7

steinmb’s picture

steinmb commented
Version: 7.x-3.x-dev » 6.x-3.1

Dont change major version. Pls. create a separate issue.

steinmb’s picture

steinmb commented
Status: Active » Closed (outdated)

Housekeeping.