I am using the lastest version for 4.7 (v 1.2.2.2 2006/12/10). It is working great with Firefox browser but not with Internet Explorer.
With IE it sometimes works but most of the time I am getting the error message "page cannot be accessed" (although the page is loaded in the background). Sometimes you can finally get the page if you keep on selecting "retry" at the error message, but there seems to be a problem - at least on my site.

You can try it out at http://timeforchange.org/current_issues?tourId=guided_tour&skinId=simple

Thank you in advance and best regards

Juerg

Comments

stefano73’s picture

stefano73 commented

I tried your tour several times on IE 6.0, and didn't get any error. Do you have problems with IE7?

juerg’s picture

juerg commented

Thank you for looking into this.

The problem is with both IE7 and IE6. I tried from 2 different locations (at home and at work) and on 3 different PC's. I just tried it again on a 4th PC with IE6: the first 3 times all went well, then I started to get the above mentioned error message. Very strange.

Juerg

juerg’s picture

juerg commented

Don't know whether this helps to find the cause of the problem: I've found out the Internet Explorer is working fine with Amberjack if another program is accessing the Internet at the same time. E.g. when I have a telephone conversation over Skype, than IE 6 and 7 are working fine with the module. It also works fine when I download a file in the background.

But as soon as there is no other Internet activity in parallel, it can (and does quite frequently in my case) give the above mentioned error message.

Hopefully someone else can understand this...

Juerg

stefano73’s picture

stefano73 commented
Status: Active » Closed (fixed)
bensontrent’s picture

bensontrent commented
Project: Site tours with Amberjack » Zen
Version: 4.7.x-2.x-dev » 5.x-0.6
Status: Closed (fixed) » Active

What would cause http://www.blosilgroup.com to display perfectly in Firefox, but not at all in Explorer? I'm using a modified Zen Template... I'm using all the clearfix fixes.. and I can't figure it out. I suspect it has something to to with my css code.

jjeff’s picture

jjeff commented

Wow! That's Zen? Lookin good!

I'm not see anything odd in IE. Perhaps a screen capture?

Also, what does the first part of this thread have to do with this issue? Perhaps we should start a separate issue.

bensontrent’s picture

bensontrent commented
Status: Active » Closed (fixed)

Ok, I figured it out for my situation. While editing the template, I somehow deleted the tag.

My code:
<title><?php print bb_strip($head_title); ?>

Changed to:
<title><?php print bb_strip($head_title); ?></title>

It's interesting that FireFox is forgiving if you don't close out your title tag.