Zendesk have the ability to group users according to a parameter called organization sent from the remote authentication URL, the current module don't support this attribute to be added to the URL.

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#1 zedesk.patch1.76 KBrawash

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rawash commented
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new zedesk.patch1.76 KB

here is the patch to make Zendesk module include the organization in the admin settings page, this is useful for multi sites that use Zendesk as a ticketing system, the patch adds a new field for the category in admin/settings/zendesk, so it will be saved, hashed and sent when redirecting users to Zendesk.
please verify that the patch is working..

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rawash commented
Status: Active » Needs review