The layout of all panel pages made of two column bricks broke after upgrading from Panels 3.5 & Ctools 1.6 to Panels 3.9 & Ctools 1.8 (see attached images showing both right and broken layout).

Going back to the previous versions, restoring the database and clearing the cache solved the problem, but I can't safely upgrade to the latest version. It happened to me in two different websites (Themes: Marinelli and Aberdeen).

Regards,

CommentFileSizeAuthor
#8 good-layout.jpg403.81 KBAbeaudrian
#8 broken-layout.jpg119.21 KBAbeaudrian
#4 html_and_panel_code.pdf73.97 KBleo.ruffini
#2 html_and_panel_code.odt6.81 KBleo.ruffini
Screen shot 2011-01-18 at 9.17.34 PM.png188.11 KBleo.ruffini
Screen shot 2011-01-18 at 9.17.23 PM.png194.83 KBleo.ruffini

Comments

merlinofchaos’s picture

merlinofchaos commented

I can't tell which one is broken. The one with the largish gap between the two items on the left?

It would be instructive to look at the broken page with firebug to see why that gap is there.

There were not very many changes to Panels between 3.8 and 3.9.

One possibility is the SA -- the 'class' and 'id' parameters on panes are now going through check_plain -- so if you had non-alpha characters in a custom class or id on a pane, that could possibly be the culprit. It seems like a longshot, but I can't think of anything else that might have caused this.

leo.ruffini’s picture

leo.ruffini commented
StatusFileSize
new html_and_panel_code.odt6.81 KB

Hi, thanks for the quick reply.

The right one is http://drupal.org/files/issues/Screen%20shot%202011-01-18%20at%209.17.34...

I'm 99% sure I didn't use non-alpha characters for any custom class or id on a pane. Anyway, I attach both the panel code and the page html (of the right version) in case I'm missing something.

Do you think upgrading directly from 3.5 to 3.9 may have something to do?

If you need more information on the broken version let me know and I will upgrade again to 3.9 to collect data.

Regards,

merlinofchaos’s picture

merlinofchaos commented

Unfortunately I do not have open office and cannot read an ODT file

leo.ruffini’s picture

leo.ruffini commented
StatusFileSize
new html_and_panel_code.pdf73.97 KB

Sorry,
I attach a pdf version.

leo.ruffini’s picture

leo.ruffini commented

Hi, have you been able to take a look at the pdf? Any clue?
Thanks.

merlinofchaos’s picture

merlinofchaos commented
Status: Active » Postponed (maintainer needs more info)

Sorry, I glanced at it, but a PDF doesn't do me any good, and I guess I forgot to post anything. I can't actually stick it into a browser and look at the page, and I don't actually process HTML with my eyes and there's no CSS, so there's no way I can determine why it's different one way or the other.

If I can't actually look at the two pages with firebug to determine why one is different from the other, I won't be much help.

joe_pixelrow’s picture

joe_pixelrow commented

I can confirm this problem, I just tried to upgrade from 3.8 to 3.9 and my full panel pages went blank and my views using mini panels disappeared as well, leaving the remaining parts of the front page which is not a panel page showing.

I had to rollback immediately as the website is live.

If you haven't determined the problem, let me know what would help you. The existing site is swimweartrends dot com and back to 3.8 so it is working fine. I can fire up the backup of the site with panels 3.9 on another domain and you can see the blank page rendered and look around with firebug.

Let me know if that will help you resolve this issue.

Joe

Abeaudrian’s picture

Abeaudrian commented
StatusFileSize
new broken-layout.jpg119.21 KB
new good-layout.jpg403.81 KB

Hi Mr. Miles,

I am having the same or a very similar problem, but it is intermittent. So my site is a potentially good candidate for you to inspect in firebug. As you can compare the two pages. The URL is http://byndelle.com/ . I am having the problem on the home page, which is the page displayed at that URL. (that is the only page using the two column bricks layout)

I have attached two images which show what is happening. You can use two browser windows and reload the page to see what is happening; it displays broken after a few page refreshes. I am using the latest version of Firefox on a Macintosh system, however I had similar results on the latest Google chrome browser on windows.

Great work by the way!

Regards,

Adrian

leo.ruffini’s picture

leo.ruffini commented
Status: Postponed (maintainer needs more info) » Active

Hi, and sorry for the late reply.

In http://tema.es/inicio2 you can check see how the broken layout looks like, so you can take a look at it with Firebug. I've tried my best to find what's going wrong, but my knowhow of CSS is quite limited.

In adition, I found that changing the position of the pane with the red text to any other position avoids the panel page from braking so I'm using this as a temporary solution for the homepage:

http://tema.es/

Hope this helps.

Regards,
Leo

leo.ruffini’s picture

leo.ruffini commented

Hi,
did anybody had the chance to take a look at this? Help would be much appreciated...
I'm keeping the broken layout at http://tema.es/inicio2
Thanks,
Leo.

Hoglet’s picture

Hoglet commented

I am having the same problem.

It seems that the css from chaos tools are not loaded (error code 403 forbidden)
Changing from private filesystem into public filesystem seems to be a possible workaround

Letharion’s picture

Letharion commented
Status: Active » Postponed (maintainer needs more info)

Since this issue is so old, I'm making the assumption that the above links to websites no longer give any meaningful infor about how to resolve this issue. You've all most likely moved beyond this, one way or the other.

Can anyone provide new information about how to reproduce the problem?

esmerel’s picture

esmerel commented
Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)