Ogone returned an error for your payment. Your order is not completed [#1047358]

Hi,

I seem not to be able to get around this .. I have read alot of posts that eventually got me to this stage..

A little bit of history :

I first got the vendor unknown error which had to do with the policy change Ogone made to their SHA.
They did a reset to old policy which got me past this error.
After a succesfull payment i return to http://mysite/cart/checkout
and receive an error : "Ogone returned an error for your payment. Your order is not completed" and my cart is not emptied
Although if i take a look at the table uc_payment_ogone it perfectly added a record with order status 41 and sha_test_success OK
Furthermore i receive an email from ogono to notify me of a succesfull order.
Any help would be appreciated.

Kind regards,

Yves

Comment	File	Size	Author
#7	uc_ogone-more_statuses_install-1047358-7.patch	5.74 KB	pieterdc
#7	uc_ogone-more_statuses_module-1047358-7.patch	11.49 KB	pieterdc
#4	Bildschirmfoto 2011-02-08 um 11.01.12.png	267.84 KB	pistol

Comments

Comment #1

yvesa commented 1 February 2011 at 12:15

Furthermore it is not clear from the readme file what should be entered as post payment url..

Thanx !

Comment #2

Jurgen8en commented 1 February 2011 at 12:20

Hi,

Don´t know if this helps, this is my Ubercart 1.x code:
Added the first if test.

function uc_ogone_ok() {
  $ogone_order_id = $_SESSION['ogone_order_id'];
  if(empty($ogone_order_id)){
  	  watchdog('uc_ogone_payment', 'empty ogone_order_id', WATCHDOG_ERROR);
  	  drupal_goto('cart/checkout/complete');
  }
  $result = db_query("SELECT sha1_test_succes FROM {uc_payment_ogone} WHERE order_id = %s", $_SESSION['ogone_order_id']);
  $ogone_order = db_fetch_object($result);
  //Debug
  //print_r($ogone_order);
  watchdog('uc_ogone_payment', 'order: '.print_r($ogone_order, true), WATCHDOG_ERROR);
  //exit;
  if ($ogone_order->sha1_test_succes == 'OK'){
    uc_order_update_status($_SESSION['ogone_order_id'], uc_order_state_default('payment_received'));
    
    //Debug
    //drupal_set_message('cartid:'.uc_cart_get_id().' ogone order id:'.$_SESSION['ogone_order_id']);

    // Ensure the cart we're looking at is the one that payment was attempted for.
    $_SESSION['cart_order'] = $_SESSION['ogone_order_id'];
    unset($_SESSION['ogone_order_id']);

    // This lets us know it's a legitimate access of the complete page.
    $_SESSION['do_complete'] = TRUE;
    
    drupal_goto('cart/checkout/complete');
  }else{
    drupal_goto('cart/ogone_false');
  }
  //}
}

Comment #3

yvesa commented 1 February 2011 at 12:49

Thanx for your response.. am using ubercart 2.x tho..
Prolly better not to add code from the 1.x right?

Comment #4

pistol commented 8 February 2011 at 15:03

Status	File	Size
new	Bildschirmfoto 2011-02-08 um 11.01.12.png	267.84 KB

i am also getting the same error from ogone. I used payment methode "überweisung / vorkasse" where i have to manually log into my bankaccount after my purchase and do the payment. nevertheless i was sent back to my site with the same error message that was posted above. (see attached screenshot)

Comment #5

cmos commented 16 February 2011 at 08:18

The order status 41 is not ok because it means that payment is not done and uc_ogone returns ok only if statuses are 5 or 9.
You can check the OGONE status codes for clarification at this address: https://secure.ogone.com/ncol/PAYMENTINFOS1.asp