shipcalc: canadapost.inc not working

From http://drupal.org/node/111805:

Canada Post shipcalc sometimes works, sometimes it won't
I have installed the E-commerce module for my drupal site with the intention that I use the Canada Post shipcalc with it.
When I first registered for the VentureOne small business program by Canada Post. For a week, the IP address : http://206.191.4.228:30000
which was part of the canadapost.inc code to access the Canada Post server works. However, after a week, I keep getting fsockopen error "access denied" whenever I test my shopping cart and I am in the part where a shipping calculation is done.

I checked the Canada Post website and I since discovered that since November 30, 2006 they have changed the IP address/url that you use to access the shipping calculations to sellonline.canadapost.ca:30000

So I change the settings to point to the new URL, but ever since I get iffy results. Before when I never get any errors when I go to the shipping calculation section
of the checkout process. Now, I have variable results. There are times where I get the shipping calculation in one try, other times I get it after pressing
continue 2 or 3 or 4 times. And I keep getting this "canadapost configuration error. Please notify the site administrator." error Then after a couple of tries
the shipping calculations would go through.

Any help would be appreciated

I am working for a client that uses canadapost shipping calculations and can confirm this problem. I will be looking into the problem shortly.

Rick

I fixed this for a client today. It turns out that the problem was that Canada Post switched from using an IP address to using a domain name without sending out notices. Also, the module was using the testing IP address rather than the production address so some Canada Post accounts did not get transfered over with the switch.

Here is how I fixed the problem:

1. Open up the canadapost.inc file in your favorite text editor. Replace all instances of "206.191.4.228" with "sellonline.canadapost.ca. Save the file.
2. Go into your drupal shipcalc settings and change the candapost url to "sellonline.canadapost.ca"
3. Test the live site by adding a product to the shopping cart and checking out (the testing mechanism in the module configuration is broken)
4. If the shipping calculator is not working you will need to get on the phone with Canada Post to make sure that your account made it onto the new server. Here is there contact info: eMail: sellonline@canadapost.ca, Tel: 1-866-511-0546 and ask for 'Sell Online Help Desk'.
5. Shipping calculation should work now.

I'm interesting in hearing from others if this worked or not. I hope to roll a patch for this in the future.
Rick

It still does not work for me. I already changed the reference of 206.191.4.228 to sellonline.canadapost.ca I already checked with Canada Post and the account exist in the new server.
The behaviour I get
(1) Sometimes I get the calculated shipping costs for various Canada Post mailing services in the first try. More often than not, I would just get the "continue" button with a message saying "canadapost configuration error. Please notify the site administrator."
(2) If I hit the continue button, I would either get the calculated shipping costs for various Canada Post mailing services or a continue button with a message canadapost configuration error. Please notify the site administrator/Please choose a shipping method
(3) I have to click on that continue button multiple times before I finally get a calculated shipping costs of the various shipping services (Regular post, Expedited, etc)
(4) On the odd occasion that I got the radio button list and selected a shipping method, next screen would either be straight to the checkout
or an error "An illegal choice has been detected. Please contact the site administrator."

Hi,

I followed rickvug's advice but still not working for me.

I never get the list to select the shipping method, I just get the error messages and the continue button, even if I click it several times.

"Please select a shipping method." is all I get.

my site is lentelimpio.com

any advice would be greatly appreciated

I was getting the same behavior with the UPS one but then I followed the instructions at http://drupal.org/node/67697 and it started to work. Should be the same for Canada Post.

No response to final reply

The candapost.inc still not working.

not able to see the shipping methods after clicking on checkout

followed instructions above but got same error messages and results.

please advice

I just tested the ecommerce_beta_4 and got the same error messages.

Hi all, none of the maintainers are really looking at this, we will need patches.

It is not that no-one is looking at it, but none of the maintainers really have access to test the canadapost.inc shipping, so we need someone with access to post patches to fix this.

Alternatively give us access to it.

Gordon et. al.,

My work has an account if you want to test. I'm on Skype 9am - 5pm PST if you want me to send the information through or chat about this. One of our developer's built this functionality originally but somewhere along the line things stopped working with Shipcalc. Maybe some small thing changed in the API?

The other change is the Canada Post servers which switched over to a new address early this year (these changes are outlined above). Switching the DNS info in the module made things work for our client on an older version of Ecommerce, although we also had to phone Canada Post technical support to get them to transfer our account information to the new server.

I wish I could update this but I simply don't have the time alloted at my job to do this for free. Things are working for our client and unless we get paid to upgrade that site to a newer install I can't troubleshoot this.

Rick

Down grading to normal, since we can't get access to be able to resolve this issue.

Gordon, please check your email for server details. Sorry for taking a bit to get you the information. Respond here if you need any more help.

Thanks.
Rick

I think this is fixed now.

The problem was that it was not using the settings which which server to use, and was going back to the old ip, that is no longer valid.

Please test and let me know.

Your message to test this is flagged in my email. I will get to this soon. Thank you for committing those changes.

hi, it seems like this issue was fixed based on the last few posts, however, i cant see what the solution was.

A more current issue on this is 201042.