Our new Drupal install is not pulling in information about updates. Instead, we are seeing this error: Failed to fetch available update data

Our domain is simplycelebrate.net.

Comments

freestone’s picture

freestone commented

I have this same issue (D7), however when I go to the update tab is says "All of your projects are up to date."

I get

Drupal core update status Failed to get available update data.
There was a problem checking available updates for Drupal. See the available updates page for more information and to install your missing updates.

on the Status page

I have no issue like this with any of my D6 sites.

achton’s picture

achton
Location Denmark
commented
Project: Drupal.org infrastructure » Drupal core
Version: » 7.2
Component: Other » update.module

Same issue. Fixed issue settings.

jenlampton’s picture

jenlampton
she / her
commented
Title: Available updates generating error » Available updates generating warning on modules page (but not on available updates page)
Version: 7.2 » 8.x-dev
Category: support » bug
Issue tags: +Usability

This is still an issue in 8.x.

Immediately after installing drupal, users are presented with this error when they visit the modules page (not a good first impression). Could we hold off on the warning until cron runs for the first time?

Better yet, when you click the link to go to the available updates page, the message is gone, and there is no indication that you need to click the "Check manually" link in order to make the error message disappear on the modules page.

cweagans’s picture

cweagans
He/Him
Primary language English
Location Boise, ID, USA
commented
Issue tags: +Needs backport to D7

Updating tags per http://drupal.org/node/1517250

Version: 8.0.x-dev » 8.1.x-dev

Drupal 8.0.6 was released on April 6 and is the final bugfix release for the Drupal 8.0.x series. Drupal 8.0.x will not receive any further development aside from security fixes. Drupal 8.1.0-rc1 is now available and sites should prepare to update to 8.1.0.

Bug reports should be targeted against the 8.1.x-dev branch from now on, and new development or disruptive changes should be targeted against the 8.2.x-dev branch. For more information see the Drupal 8 minor version schedule and the Allowed changes during the Drupal 8 release cycle.

Version: 8.1.x-dev » 8.2.x-dev

Drupal 8.1.9 was released on September 7 and is the final bugfix release for the Drupal 8.1.x series. Drupal 8.1.x will not receive any further development aside from security fixes. Drupal 8.2.0-rc1 is now available and sites should prepare to upgrade to 8.2.0.

Bug reports should be targeted against the 8.2.x-dev branch from now on, and new development or disruptive changes should be targeted against the 8.3.x-dev branch. For more information see the Drupal 8 minor version schedule and the Allowed changes during the Drupal 8 release cycle.

Version: 8.2.x-dev » 8.3.x-dev

Drupal 8.2.6 was released on February 1, 2017 and is the final full bugfix release for the Drupal 8.2.x series. Drupal 8.2.x will not receive any further development aside from critical and security fixes. Sites should prepare to update to 8.3.0 on April 5, 2017. (Drupal 8.3.0-alpha1 is available for testing.)

Bug reports should be targeted against the 8.3.x-dev branch from now on, and new development or disruptive changes should be targeted against the 8.4.x-dev branch. For more information see the Drupal 8 minor version schedule and the Allowed changes during the Drupal 8 release cycle.

Version: 8.3.x-dev » 8.4.x-dev

Drupal 8.3.6 was released on August 2, 2017 and is the final full bugfix release for the Drupal 8.3.x series. Drupal 8.3.x will not receive any further development aside from critical and security fixes. Sites should prepare to update to 8.4.0 on October 4, 2017. (Drupal 8.4.0-alpha1 is available for testing.)

Bug reports should be targeted against the 8.4.x-dev branch from now on, and new development or disruptive changes should be targeted against the 8.5.x-dev branch. For more information see the Drupal 8 minor version schedule and the Allowed changes during the Drupal 8 release cycle.

Version: 8.4.x-dev » 8.5.x-dev

Drupal 8.4.4 was released on January 3, 2018 and is the final full bugfix release for the Drupal 8.4.x series. Drupal 8.4.x will not receive any further development aside from critical and security fixes. Sites should prepare to update to 8.5.0 on March 7, 2018. (Drupal 8.5.0-alpha1 is available for testing.)

Bug reports should be targeted against the 8.5.x-dev branch from now on, and new development or disruptive changes should be targeted against the 8.6.x-dev branch. For more information see the Drupal 8 minor version schedule and the Allowed changes during the Drupal 8 release cycle.

Version: 8.5.x-dev » 8.6.x-dev

Drupal 8.5.6 was released on August 1, 2018 and is the final bugfix release for the Drupal 8.5.x series. Drupal 8.5.x will not receive any further development aside from security fixes. Sites should prepare to update to 8.6.0 on September 5, 2018. (Drupal 8.6.0-rc1 is available for testing.)

Bug reports should be targeted against the 8.6.x-dev branch from now on, and new development or disruptive changes should be targeted against the 8.7.x-dev branch. For more information see the Drupal 8 minor version schedule and the Allowed changes during the Drupal 8 release cycle.

Version: 8.6.x-dev » 8.8.x-dev

Drupal 8.6.x will not receive any further development aside from security fixes. Bug reports should be targeted against the 8.8.x-dev branch from now on, and new development or disruptive changes should be targeted against the 8.9.x-dev branch. For more information see the Drupal 8 and 9 minor version schedule and the Allowed changes during the Drupal 8 and 9 release cycles.

Version: 8.8.x-dev » 8.9.x-dev

Drupal 8.8.7 was released on June 3, 2020 and is the final full bugfix release for the Drupal 8.8.x series. Drupal 8.8.x will not receive any further development aside from security fixes. Sites should prepare to update to Drupal 8.9.0 or Drupal 9.0.0 for ongoing support.

Bug reports should be targeted against the 8.9.x-dev branch from now on, and new development or disruptive changes should be targeted against the 9.1.x-dev branch. For more information see the Drupal 8 and 9 minor version schedule and the Allowed changes during the Drupal 8 and 9 release cycles.

quietone’s picture

quietone commented
Issue summary: View changes
Status: Active » Closed (cannot reproduce)
Issue tags: +Bug Smash Initiative

I tested this on Drupal 8.9.12 (so it would show as needing an update) and with Drupal 7.79-dev and using an outdated version of the pirate module. I was not able to reproduce the problem.

Therefore, closing as cannot reproduce. If you are experiencing this problem reopen the issue, by setting the status to 'Active', and provide complete steps to reproduce the issue (starting from "Install Drupal core").

Thanks!