USPS shipping quotes work in checkout, not in cart

Please wrap your debug XML inside <code></code> so that it will display properly here in the forum. It's unreadable right now.

As you can see from the debug message, USPS is telling you that you're missing ZipOrigination, which is the ZIP code the package is sent from. That can be set at admin/store/settings/quotes/edit under "Default pickup address". Once you've set the store address you shouldn't have problems getting a quote.

Perhaps fixed by #1079408: View cart shipping pane - no packages, failed quote

I am also suddenly having this exact same problem. I can set the product package type to variable and it will give a quote in checkout but if I set it to anything else it returns with the error in #8. But no matter what I do in the cart when I try to get a shipping quote it presents the original problem in this issue.

API=RateV4&XML=<RateV4Request USERID="395TEACH3945"><Revision>2</Revision><Package ID="0"><Service>ALL</Service><ZipOrigination></ZipOrigination><ZipDestination>84720</ZipDestination><Pounds>0</Pounds><Ounces>0.0</Ounces><Container>RECTANGULAR</Container><Size>REGULAR</Size><Machinable>False</Machinable></Package></RateV4Request>

<?xml version="1.0"?>
<Error><Number>-2147219100</Number><Source>Rate_Respond.;clsRateV4.UnpackRateNode;SOLServerRates.RateV4_Respond</Source><Description>Missing value for ZipOrigination.</Description><HelpFile></HelpFile><HelpContext>1000440</HelpContext></Error>

Did something change with USPS's API recently?

Re #8: The new USPS API came with new package types. Your package type should be Variable, not Rectangular. You can change this on the product edit page. Variable is the default in code unless you have overridden the package type on the product edit page.

TR, I have the problem in #8 too. The code looks to me to have RECTANGULAR as default. Fixed it on my environment with:

diff --git a/shipping/uc_usps/uc_usps.module b/shipping/uc_usps/uc_usps.module
index 258193e..3ad4100 100644
--- a/shipping/uc_usps/uc_usps.module
+++ b/shipping/uc_usps/uc_usps.module
@@ -63,7 +63,7 @@ function uc_usps_form_alter(&$form, $form_state, $form_id) {
       '#type' => 'select',
       '#title' => t('Package type'),
       '#options' => _uc_usps_pkg_types(),
-      '#default_value' => $node->usps['container'] ? $node->usps['container'] : 'RECTANGULAR',
+      '#default_value' => $node->usps['container'] ? $node->usps['container'] : 'VARIABLE',
     );
   }
 }
@@ -620,7 +620,7 @@ function _uc_usps_package_products($products, &$addresses) {
     foreach ($packages as $key => $package) {
       $packages[$key][0]->pounds = floor($package[0]->weight);
       $packages[$key][0]->ounces = 16 * ($package[0]->weight - $packages[$key][0]->pounds);
-      $packages[$key][0]->container = 'RECTANGULAR';
+      $packages[$key][0]->container = 'VARIABLE';
       $packages[$key][0]->size = 'REGULAR';
       // Packages are "machinable" if heavier than 6oz. and less than 35lbs.
       $packages[$key][0]->machinable = (

Subscribing

@jrussell: Oh, looks like it only got changed in Ubercart 3.x and didn't get backported to Ubercart 2.x. I fixed that just now but I'm leaving the issue open because the issue is really about not getting quotes on the cart page, which is unrelated to the RECTANGULAR/VARIABLE problem.

So I should edit all of my products that are currently using the Rectangular type and change Rectangular to Variable? With that change I can confirm that I'm seeing quotes on my cart pages.

@sah62: That shouldn't be necessary unless you had explicitly set your products to use RECTANGULAR in the first place - if you hadn't specified anything and let Ubercart use the default, then after the patch Ubercart should be using the new default of VARIABLE. That's why I didn't include code to automatically rename all the container types in the database. But if you're still having problems after the patch, it does no harm to go into the uc_usps_products table and change RECTANGULAR to VARIABLE.

Yes, that's what I had done. Interestingly, I still get an error if I use the other package types (large flat rate box, for example). That doesn't sound intuitively (or perhaps naively) correct, but based on #13 above I guess that's fodder for a different issue. Thanks, TR.

The new USPS API introduced a bunch of new container types which aren't fully supported by the code yet. We had to switch to the new API because they're turning off the old API in a couple of months, but it will be a lot of work to add the new functionality to the uc_usps module. I don't have time to do that right now; I'm hoping a client will need it one of these days so I will have an excuse to put some work into it.

Any progress on this TR? It seems like ever since we had the API switch (If I understand correctly that's the problem) people trying to order product kits haven't been able to get USPS quotes as well as the problem mentioned in this thread. I might be willing to get my hands dirty with this if you might be able to point me in the right direction of what needs to be done... I'm not much of a programmer but I could try.

@deggersten: As far as the original poster's problem, I haven't had spare time to look into it yet and try to reproduce it. As far as RECTANGULAR vs VARIABLE, I believe that's fixed. And as far as adding new capability to the USPS module to support the new API features, my situation is still what I mentioned in #18.

No one has filed an issue with Product Kits and USPS, so if that's something you're experiencing please open an issue and document the problem.

it does no harm to go into the uc_usps_products table and change RECTANGULAR to VARIABLE.

I had to learn some MySQL to know how to do this. For other noobs like me who don't know what they are doing,

1. Log into your phpMyAdmin
2. Click on your Database
3. Click on the SQL tab
4. Enter this into the large text box:
UPDATE `databasename`.`uc_usps_products` SET `container` = replace(`container`,"RECTANGULAR","VARIABLE")
...replacing `databasename` with the name of your database.
5. Then hit Go.
6. Double check the uc_usps_products table to make sure the values have been updated.

I would like to confirm that #21 was necessary after using Drush to update to Ubercart 2.6

I wish I could know about these things somehow in advance without crawling through logs.

Subscribe.

Is the problem with using RECTANGULAR as the container going to apply to USPS international? I note that uc_usps_intl_rate_request is hard-coded to use RECTANGULAR. Should this be changed to VARIABLE?

I can confirm that # 21 works. Thanks BigMike

Hello Guys,

I did was having issues with the Rectangular settings, since it was saying exactly what the Original Post stated.

Before it was working after ubercart upgrade shipping went bonkers. So I followed the option of what #21 suggested. But now I am getting 2 Packages at check out.

I have a mixture of products that requires envelopes and small packages. For some reason after doing this, the settings now dectects 2 packages.

I think the problem is with Envelope Settings which were "rectangular" and now are variable. Is there a way to make the changes for envelope only to be rectangular. I was trying to update on each product, but it keeps going back to Variable.

Any help would be appreciated, for the meantime, I have made a Flat Rate Base so customers dont go crazy wondering about the 2 packages which jump in price to double the correct pricing.

David

API=RateV4&XML=<RateV4Request USERID="919RAZOR2493"><Revision>2</Revision><Package ID="0"><Service>ALL</Service><ZipOrigination>90022</ZipOrigination><ZipDestination>11413</ZipDestination><Pounds>0</Pounds><Ounces>1.0</Ounces><Container>VARIABLE</Container><Size>REGULAR</Size><Machinable>False</Machinable></Package></RateV4Request>
<?xml version="1.0"?>
<RateV4Response><Package ID="0"><ZipOrigination>90022</ZipOrigination><ZipDestination>11413</ZipDestination><Pounds>0</Pounds><Ounces>1.0</Ounces><Size>REGULAR</Size><Machinable>FALSE</Machinable><Zone>8</Zone><Postage CLASSID="3"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt;</MailService><Rate>26.65</Rate></Postage><Postage CLASSID="2"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Hold For Pickup</MailService><Rate>26.65</Rate></Postage><Postage CLASSID="23"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Sunday/Holiday Delivery</MailService><Rate>39.15</Rate></Postage><Postage CLASSID="13"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Flat Rate Envelope</MailService><Rate>18.30</Rate></Postage><Postage CLASSID="27"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Flat Rate Envelope Hold For Pickup</MailService><Rate>18.30</Rate></Postage><Postage CLASSID="25"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Sunday/Holiday Delivery Flat Rate Envelope</MailService><Rate>30.80</Rate></Postage><Postage CLASSID="30"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Legal Flat Rate Envelope</MailService><Rate>18.30</Rate></Postage><Postage CLASSID="31"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Legal Flat Rate Envelope Hold For Pickup</MailService><Rate>18.30</Rate></Postage><Postage CLASSID="32"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Sunday/Holiday Delivery Legal Flat Rate Envelope</MailService><Rate>30.80</Rate></Postage><Postage CLASSID="1"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt;</MailService><Rate>5.95</Rate></Postage><Postage CLASSID="22"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Large Flat Rate Box</MailService><Rate>14.95</Rate></Postage><Postage CLASSID="17"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Medium Flat Rate Box</MailService><Rate>10.95</Rate></Postage><Postage CLASSID="28"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Small Flat Rate Box</MailService><Rate>5.20</Rate></Postage><Postage CLASSID="16"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Flat Rate Envelope</MailService><Rate>4.95</Rate></Postage><Postage CLASSID="44"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Legal Flat Rate Envelope</MailService><Rate>4.95</Rate></Postage><Postage CLASSID="29"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Padded Flat Rate Envelope</MailService><Rate>4.95</Rate></Postage><Postage CLASSID="38"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Gift Card Flat Rate Envelope</MailService><Rate>4.95</Rate></Postage><Postage CLASSID="42"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Small Flat Rate Envelope</MailService><Rate>4.95</Rate></Postage><Postage CLASSID="40"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Window Flat Rate Envelope</MailService><Rate>4.95</Rate></Postage><Postage CLASSID="0"><MailService>First-Class Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Package</MailService><Rate>1.71</Rate></Postage><Postage CLASSID="0"><MailService>First-Class Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Letter</MailService><Rate>0.64</Rate></Postage><Postage CLASSID="0"><MailService>First-Class Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Postcards</MailService><Rate>0.29</Rate></Postage><Postage CLASSID="15"><MailService>First-Class Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Large Postcards</MailService><Rate>0.44</Rate></Postage><Postage CLASSID="4"><MailService>Parcel Post&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt;</MailService><Rate>5.41</Rate></Postage><Postage CLASSID="6"><MailService>Media Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt;</MailService><Rate>2.41</Rate></Postage><Postage CLASSID="7"><MailService>Library Mail</MailService><Rate>2.29</Rate></Postage></Package></RateV4Response>

API=RateV4&XML=<RateV4Request USERID="919RAZOR2493"><Revision>2</Revision><Package ID="0"><Service>ALL</Service><ZipOrigination>90022</ZipOrigination><ZipDestination>11413</ZipDestination><Pounds>1</Pounds><Ounces>4.0</Ounces><Container>VARIABLE</Container><Size>REGULAR</Size><Machinable>True</Machinable></Package></RateV4Request>
<?xml version="1.0"?>
<RateV4Response><Package ID="0"><ZipOrigination>90022</ZipOrigination><ZipDestination>11413</ZipDestination><Pounds>1</Pounds><Ounces>4.0</Ounces><Size>REGULAR</Size><Machinable>TRUE</Machinable><Zone>8</Zone><Postage CLASSID="3"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt;</MailService><Rate>34.70</Rate></Postage><Postage CLASSID="2"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Hold For Pickup</MailService><Rate>34.70</Rate></Postage><Postage CLASSID="23"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Sunday/Holiday Delivery</MailService><Rate>47.20</Rate></Postage><Postage CLASSID="13"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Flat Rate Envelope</MailService><Rate>18.30</Rate></Postage><Postage CLASSID="27"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Flat Rate Envelope Hold For Pickup</MailService><Rate>18.30</Rate></Postage><Postage CLASSID="25"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Sunday/Holiday Delivery Flat Rate Envelope</MailService><Rate>30.80</Rate></Postage><Postage CLASSID="30"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Legal Flat Rate Envelope</MailService><Rate>18.30</Rate></Postage><Postage CLASSID="31"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Legal Flat Rate Envelope Hold For Pickup</MailService><Rate>18.30</Rate></Postage><Postage CLASSID="32"><MailService>Express Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Sunday/Holiday Delivery Legal Flat Rate Envelope</MailService><Rate>30.80</Rate></Postage><Postage CLASSID="1"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt;</MailService><Rate>10.20</Rate></Postage><Postage CLASSID="22"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Large Flat Rate Box</MailService><Rate>14.95</Rate></Postage><Postage CLASSID="17"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Medium Flat Rate Box</MailService><Rate>10.95</Rate></Postage><Postage CLASSID="28"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Small Flat Rate Box</MailService><Rate>5.20</Rate></Postage><Postage CLASSID="16"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Flat Rate Envelope</MailService><Rate>4.95</Rate></Postage><Postage CLASSID="44"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Legal Flat Rate Envelope</MailService><Rate>4.95</Rate></Postage><Postage CLASSID="29"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Padded Flat Rate Envelope</MailService><Rate>4.95</Rate></Postage><Postage CLASSID="38"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Gift Card Flat Rate Envelope</MailService><Rate>4.95</Rate></Postage><Postage CLASSID="42"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Small Flat Rate Envelope</MailService><Rate>4.95</Rate></Postage><Postage CLASSID="40"><MailService>Priority Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt; Window Flat Rate Envelope</MailService><Rate>4.95</Rate></Postage><Postage CLASSID="4"><MailService>Parcel Post&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt;</MailService><Rate>8.67</Rate></Postage><Postage CLASSID="6"><MailService>Media Mail&amp;lt;sup&amp;gt;&amp;amp;reg;&amp;lt;/sup&amp;gt;</MailService><Rate>2.82</Rate></Postage><Postage CLASSID="7"><MailService>Library Mail</MailService><Rate>2.68</Rate></Postage></Package></RateV4Response>

This is the code I see.

The original problem no longer exists, as indicated by #14. The posts since then have discussed various other things, none related to the original post. If anyone is still having an issue with something other than the original problem, please open a new ticket.