Hi,
today I tried to install the module and want to configer it with an existing Kaltura account. I wrote all my details on admin/settings/kaltura?register=no an clicked on "Complete Instalation".
The following error happens:

Fatal error: Uncaught exception 'Exception' with message 'Failed to connect to 208.122.63.164: Host is down' in /Users/XXX/sites/all/modules/kaltura/kaltura_client/KalturaClientBase.php:117 Stack trace: #0 /Users/XXX/sites/all/modules/kaltura/kaltura_client/KalturaClient.php(4595): KalturaClientBase->doQueue() #1 /Users/XXX/sites/all/modules/kaltura/includes/kaltura.admin.inc(159): KalturaPartnerService->getSecrets('XXX', 'XXX', 'XXX') #2 /Users/XXX/sites/all/modules/kaltura/includes/kaltura.admin.inc(320): kaltura_get_partner_details('XXX', 'XXX', 'XXX') #3 [internal function]: kaltura_settings_form(Array) #4 /Users/XXX/includes/form.inc(378): call_user_func_array('kaltura_setting...', Array) #5 [internal function]: drupal_retrieve_form('kaltura_setting...', Array) #6 /Users/XXX/includes/form.inc(104): call_user_func_array('drupal in /Users/XXX/sites/all/modules/kaltura/kaltura_client/KalturaClientBase.php on line 117

XXX = replaced my details

I made a ping to 208.122.63.164 and everthing looks good...

Comments

Zohar.Babin’s picture

Why are you calling directly to the kaltura.com IP address instead of the www.kaltura.com domain name?

bofrost’s picture

in the fact that I have a Kaltura Server Community Edition v3.0.0 installed...
it really sucks