warning: imap_open() [function.imap-open]: Couldn't open stream {imap.gmail.com:995/imap/ssl/novalidate-cert}INBOX in /var/www/html/atrium-1.0-beta10/modules/uc_ticket/uc_ticket.module on line 378.

i get this error, when I try use uc_ticket with the following settings
imap
995
/ssl/novalidate-cert
imap.gmail.com

Comments

Anonymous’s picture

Anonymous (not verified) commented

Hmm, are there any quirks with interfacing with gmail that way? I must confess I'm not very familiar with accesing gmail with IMAP.

ameet’s picture

ameet commented

i tried pop with 993 and pop.gmail.com, as well and it still gives me a similar error

warning: imap_open() [function.imap-open]: Couldn't open stream {pop.gmail.com:993/pop3/ssl/novalidate-cert}INBOX in /var/www/html/atrium-1.0-beta10/modules/uc_ticket/uc_ticket.module on line 378.

ameet’s picture

ameet commented

warning: imap_open() [function.imap-open]: Couldn't open stream {localhost:110/pop3/novalidate-cert/}INBOX in /var/www/html/atrium-1.0-beta10/modules/uc_ticket/uc_ticket.module on line 378.

i still get this error even after i have setup postfix and pop3 working on my localhost with these settings

pop3
110
/ssl/novalidate-cert
localhost

can someone help please!!

Anonymous’s picture

Anonymous (not verified) commented

This is very strange. Was it working previously? Have you made any changes recently (php installation/updates/etc)?

Does it work on your local machine with only "/novalidate-cert" (no quotes) as a flag?

ameet’s picture

ameet commented

it does not work with /novalidate-cert as well...and it was not working previously as well.
no changes have been made to the system....
also if uc-ticket does fetch email, where does it put them ??? does it create ticket only or does it store emails as well???

Anonymous’s picture

Anonymous (not verified) commented
Component: User interface » Miscellaneous

It simply reads the email and creates a ticket/followup based on it.

As far as your issue is concerned: that error is, unfortunately, ambiguous. It is difficult to diagnose what your issue is.

Is there perhaps something wrong with your php_imap package install? Can you remove and reinstall it? Maybe a firewall issue?

Luki_be’s picture

Luki_be commented

I'm having the same issue with all my e-mail accounts .....

Anonymous’s picture

Anonymous (not verified) commented

Hmm, OK, let me see what I can find.

EDIT: also, I would suggest using the dev version right now if you are still in a testing phase. There are a few stable changes in that version, however, I don't believe any will address this issue.

Luki_be’s picture

Luki_be commented

Ok, thanx. I'll also try the dev.

Luki_be’s picture

Luki_be commented

Posting a follow up: i asked my host about the fact that IMAP extension must be installed. As this is the case they asked me if in addition this module requires some php function like php exec. Is this the case?

Luki_be’s picture

Luki_be commented

Could the developer confirm?

Luki_be’s picture

Luki_be commented

Anybody????????