Hello all,
Not sure this is the right place for this post but I'll try it anyway.
I am maintaining a drupal site which has a big video problem right now. From this morning, all videos on the site stopped working. We discovered that Kaltura deleted our account by accident. Now, they have eventually created a new account for us but despite my best efforts I can not get those videos to play.
I am trying to keep Kaltura as it is setup on Drupal and just update the "partner info" in "server site integration"
In site configuration, In the kaltura module, server integration settings, I get
Drupal to Kaltura Session Test:
Session status: ERROR kaltura_error:
admin session: START_SESSION_ERROR Error while starting session for partner
normal session: START_SESSION_ERROR Error while starting session for partner
I have updated the partner ID but I cannot update the email nor the password via drupal. So I went in the DB and replaced manually in the "variable" table the variable rows:
kaltura_partner_id
kaltura_subp_id
kaltura_secret
kaltura_admin_secret
but it does not make any difference. Somehow the Drupal backend still shows me the old email address and password in "server site integration", and connection with Katura fails every time.
Heeeelp!!
PS: I have little experience in the world of Drupal and any help will be greatly appreciated
Comments
Hi Fred, Seems like there's a
Hi Fred,
Seems like there's a bug with replacing the partner credentials.
Can you please open this issue on the project issue tracker (http://drupal.org/project/issues/kaltura)?
To work around the issue till it's fixed, you can try removing the module and installing from scratch with the new credentials.
Thanks!