Hi
I hope someone can help me out here as I have run out of ideas. The title says it all, I follow the upgrade instructions to the letter, go through all the upgrade steps with no errors, when I get to the end where it says click on the admin pages or go to the main page all I get is a blank screen, no errors just a blank white screen. It doesn't matter where I try to go on the website, the screen is blank.
I have gone through these forums looking for an answer, but everything I have tried has not worked. I have tried
Changing permissions on setting.php
Increasing memory for php
Disabled modules
Changed themes
Gone into Offline mode
I don't have a complecated setup, but I don't want to have to start from scratch as there is about 18 months of work/history I want to preserve.
Open to suggestions.
Vince
Comments
Happened to me too
I ended up restoring from backup, disabling and removing all of the contributed modules from the original modules folder to complete the installation, then adding updated contribs later to the new location in the sites folder, one at a time.
I am new to Drupal (started with 4.7.3 last summer), and not a programmer, so it took a little while. Figure if I can get through it, anyone can. Kudos to the developers.
A variation; I did get that form.inc error once, then never saw it again. Upgrading a scratch installation worked, so I knew it had to be something non-core.
Good luck!
Still no good
I have just tried again. This time i went to the modules page and un-ticked everything I could. Even with everything unselested the website still functioned but with some content missing. Anyway after the upgrade the same old problem :-( Just a blank white screen.
NOT one error to be seen anywhere either during the upgrade or afterwards
I did a fresh install of Drupal 5.0 that worked no problem
Anybody got any suggestions on how to find out a bit more about what is happening.
check the contrib modules, please
The instructions say to "disable" the modules. I did that too, and I got blank screens. How I got around that was to delete all of the contributed modules from the modules folder AFTER disabling. Seems to try to execute the module scripts even if disabled.
Assuming that works and you have something to work with, I then went back and looked for the updated contributed modules (5.x and 4.x modules do not mix at all, it seems), installed ONE in the new location (sites / all, check the README there), and verified that it works, then added the next, etc.
Hope this works for you; sorry if it does not.
Support Please
Support Please
Support Please
Support Please , help meeeeeeeeee
Suggestions, anything
I have a similar issue...
I went from 4.x version of Drupal and MySQL 5 at the same time. I did this because for some reason, my site just stopped working entirely. I was able to get it up and running on the old setup for about 6 hours before it just mysteriously stopped again, and I made a backup of the database at that time.
I uninstalled MySQL and rebooted. Then I installed MySQL 5. I got that to startup as a service, and it saw the databases I had before automatically. I created a new user and assigned the privs as directed on the database my drupal site uses to that new user.
I was already running PHP 4.4.0, and I have other PHP sites that are working fine (Zina not andomeda, for example). BTW, I run Drupal in IIS5 on Server 2000 (I have my reasons)... ;P - Remember, it was working just fine.
Anyhow, I downloaded the new version of Drupal, and moved the files into the right spot, followed the update process, which worked, ran the install process - and when I expected it to drop me at the root of my site - nothing.
I get the standard IIS 404.1 error page - "The Web site cannot be found. The Web site you are looking for is unavailable due to its identification configuration settings. .... Background: This error indicates that the Web site you are trying to access has an IP address that does not accept requests for the port on which this request came."
I don't understand why I would get this specific message, because nothing has changed with IIS or with privs....
At this point, I'm willing to PAY to have someone restore my site. It's a family site, but it's very, very important to me to get it back up and running.
Managed to get past blank screen
Hi
I have managed to get past the blank screen problem, but now my 3 column layout has changed to 1, and no matter what I do I cannot enable any blocks whatsoever.
Newsfeeds, custom blocks etc are in the admin page under the disabled heading, I try to enable them, it says configuration saved but the don't appear. They still stay in the disabbled section.
I tried changing themes, but that made no difference (as in layout, theme changed ok)
Anybody got any ideas.
Vince
De-bug mode
Hi
When your website goes blank after a upgrade, is there some logs somewhere that can be looked at as to get an idea about whats going wrong?
Vince
Ever find a resolution?
Just wondering if you ever found a resolution.
If so please share it. If not, you could try the procedure described at the bottom of this post...although it did not help me.
http://drupal.org/node/119044
Hi
Hi TechMosaic
Yeah, I am following that thread as well, but no joy at the momment.
That's why I am asking the question is there a way to put the website into debug mode, or is there some files that can give detailed bug info because one of the upgrade methods I have used just gives me a blank website, so with no errors I don't even know what to ask in these forums.
Vince
PLEASE HELP
I need some help here please.
I have upgrade to 5.0 on my test machine and my website is completely blank. The only page that displays is update.php.
Is there any files/logs I can look at to try and find out what is wrong.
Drupal 5 blank page
Reporting that I just installed Drupal 5 on a test site this evening and have experienced the same problem.
a few ideas
There are a bunch of possible reasons for getting a blank screen, the first of which might be you didn't get all of the core PHP files. Try downloading a new version of drupal 5.1, update the setting.php file in the new download and try again. Contributed modules should be _excluded_ from the initial upgrade.
Some themeing items chaged in D5
You might check that it your theme is D5 compatible
Server logs
Depending on PHP and your web server's configuration there may be an answer for the blank page in their log files. If you're using Apache and you have shell access on your test machine look for the apache error log under
/var/log. It'll be a file under there ending in error_log. You can find more out about Apache's logging facilities at http://httpd.apache.org/docs/.You can turn PHP error logging on if it's not with
error_reporting(E_ALL);but the problem might be happening too early for any errors to reach the screen. See more about PHP error reporting at http://www.php.net/error_reporting.Blank screen on remote server
I have upgraded site from 4.7.4 -4.7.7 - 5.2.
Before running upgrade on remote server, I run test upgrade on local . It works fine. I uploaded upgraded site to server I got blank screen. So I perform upgrade from start on server by restoring back-up. But still same condition.
I have tried all possiblities but didn't able to get site working on remote server.
Pls somebody help.
---------
Sharique uddin Ahmed Farooqui
Web Developer
http://it.Managefolio.com
Sharique Ahmed Farooqui
exact copy?
Are you sure the copy was exact in every way? Are you using contributed modules? Try upgrading just the core first and then start rotating in the contributed modules.
yes
I copy exact things. I have disabled contributed modules before upgrading.
-------
Sharique uddin Ahmed Farooqui
Web Developer
http://it.Managefolio.com
Sharique Ahmed Farooqui
hmm
checked the database? What version of mysql in test and production? What version of PHP are you running on your test box? production? how much memory is allocated to PHP?