Closed (fixed)
Project:
Kaltura
Version:
6.x-2.0-beta1
Component:
Code
Priority:
Normal
Category:
Support request
Assigned:
Unassigned
Issue tags:
Reporter:
Created:
19 Apr 2011 at 03:43 UTC
Updated:
4 Jan 2014 at 00:53 UTC
Jump to comment: Most recent
Comments
Comment #1
CheezItMan commentedSo does it just not work on 3.0?????
Comment #2
xurizaemonKaltura 6.x-2.x does work with Kaltura 3.0. Please provide more information about your issue, because you haven't given enough information for us to give a useful response.
Please look at both How to report an issue and again at the issue submission guidelines for this module (quoted below, and which appear on the page you used to create this issue), then update with the details we need.
Comment #3
CheezItMan commentedFine:
Repeatable: Always
Steps to repeat:
1. Download 6.x-2.0-beta1
2. Un-compress 6.x-2.0-beta1.zip into sites/all/modules folder
3. Activate the Module in Sitebuilding-->Modules
4. Go to: --> Administer / Site configuration / All in One Video Module by Kaltura Installation
5. Selected: Using Kaltura Community Edition Beta & continue
(Noted that: http://kce.demos.kaltura.org/kalturaCE/help/drupal-kaltura_integration.html is a broken link on the Kaltura installation guide).
6. Entered http://video.scischina.org as the URL of the Kaltura CE URL: (the URL works internally on the same network as the webserver. The domain isn't published outside the network until we can get it running).
7. Entered my e-mail and password for the Kaltura Admin console (tried with a publisher account login as well).
8. Received the message: Kaltura client exception: Missing KS. Session not established
9. If I push forward I get a whitescreen of death in Drupal.
Checking the apache log I don't see much on the Drupal site. I can followup with the server running Kaltura if needed.
Comment #4
xurizaemonThanks, this is much more helpful.
If you're getting WSOD, you should have some additional information in your Apache error logs. Are you able to check if there's a fatal error recorded at this point?
Comment #5
CheezItMan commentedPHP Fatal error: Uncaught exception 'Exception' with message 'Operation timed out after 10000 milliseconds with 0 bytes received' in /Volumes/DataHD/Library/www/Drupal2010/Drupal/sites/all/modules/kaltura/kaltura_client/KalturaClientBase.php:117\nStack trace:\n#0 /Volumes/DataHD/Library/www/Drupal2010/Drupal/sites/all/modules/kaltura/kaltura_client/KalturaClient.php(4566): KalturaClientBase->doQueue()\n#1 /Volumes/DataHD/Library/www/Drupal2010/Drupal/sites/all/modules/kaltura/includes/kaltura.admin.inc(63): KalturaPartnerService->register(Object(KalturaPartner), 'cac99dc5')\n#2 /Volumes/DataHD/Library/www/Drupal2010/Drupal/sites/all/modules/kaltura/includes/kaltura.admin.inc(301): kaltura_register_partner()\n#3 [internal function]: kaltura_settings_form(Array)\n#4 /Volumes/DataHD/Library/www/Drupal2010/Drupal/includes/form.inc(378): call_user_func_array('kaltura_setting...', Array)\n#5 [internal function]: drupal_retrieve_form('kaltura_setting...', Array)\n#6 /Volumes/DataHD/Library/www/Drupal2010/Drupal/includes/form.inc(104): call_ in /Volumes/DataHD/Library/www/Drupal2010/Drupal/sites/all/modules/kaltura/kaltura_client/KalturaClientBase.php on line 117, referer: http://www.scisdragons.net/admin/settings/kaltura/general
[Thu Apr 21 12:21:39 2011] [error] [client 172.22.10.3] File does not exist: /Volumes/DataHD/Library/www/Drupal2010/Drupal/favicon.ico
I can attach screenshots of my config settings if that helps
Comment #6
CheezItMan commentedI do also still get the:
Kaltura client exception: Missing KS. Session not established
Any idea what this means? Thank you for the help.
Comment #7
xurizaemonTimeout suggests your Drupal server cannot connect to your Kaltura server. Check DNS.
Comment #8
CheezItMan commentedI even put the IP & URL into my hosts file on the webserver and my own local machine... no go.
I can open up Kaltura on the Drupal webserver's browser no problem... just can't connect using the module.
When the module asks for the Kaltura CE Admin Email: is it asking for a publisher's e-mail and password or someone for the Server Admin tools?
Comment #9
CheezItMan commentedI also tried a direct embed just to see if I could reach the kaltura installation from the server. The embed works in Drupal on my local machine and viewing the Drupal page directly on the server....
I'm not sure what to check, could it be I'm somehow using the wrong account to connect to Kaltura from Drupal?
Comment #10
irsick commentedI got the same issue.
I'm running Kaltura 3.0 64-bit Ubuntu AMI
and Drupal 6.20 Kaltura Module 2.0beta1 on official Ubuntu 10.04 LTS AMI. Both projects work fine separately but cannot integrate.
I also got WSOD when I try to set up connection with my Kaltura server using /admin/settings/kaltura/general form on my Drupal site.
Apache error.log is:
PHP Fatal error: Call to undefined method Exception::Message() in /etc/drupal/6/sites/all/modules/kaltura/includes/kaltura.admin.inc on line 190, referer: http://www.XXXXXXX.com/admin/settings/kaltura/general
Comment #11
CheezItMan commentedFinally figured it out. Instead of trying to create a partner in Drupal, I created it in the Admin console, and then added it manually in Drupal.
Thanks I can now upload and access videos on drupal!!
Comment #12
xurizaemonThanks for the update.
Many existing installation issues will be resolved by fixes in #1026426: Installation issues: FAPI rewrite of installer.
Other visitors to this page: if you're having trouble installing, please check that issue first.