Have installed and got video conversions and S3 storage working but can't get thumbnails to appear at all. The jpg is created ans stored on S3 alongside the video. If I turn of S3 I get the video and jpg stored in /sites/default/files but still no thumbnail displayed.

I've tried the [thumbnail] tag and the template code but nothing seems to work.

Anyone had this before?

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epiro01’s picture

epiro01 commented

I'm having a similar issue, that is, getting drupal to access s3 correctly. I set up zencoder, s3 and all the other video modules mentioned on every "set up s3 and zencoder in drupal" tutorial you can find on the web and did all the required configuration but still cannot resolve the issues I'm having.

When a video is uploaded on my site, it is saved into both my dev.myurl.com/sites/default/files/videos/original/ folder and the sites/default/files/videos/original folder in my s3 bucket, transcoded to mp4 then 5 thumbnails are saved in the proper folder in my s3 bucket but the converted video is sent to zencoder's own temporary location and not the sites/default/files/videos/converted folder its supposed to make in my s3 bucket. When I try to play the video, it says "This video is currently being processed. Please wait.". When I go to edit video and play it from there, it plays it from my dev.myurl.com/sites/default/files/videos/original/ folder. The thumbnails in s3 are not being used either and I'm stuck with the default.

I know this may seem like a common problem that could be solved by reading other threads but I've been reading them all week and to little avail.