When trying a site running IE9, I can't get the wysiwyg editors to load despite it working fine in FF & chrome & older versions of IE.

I've updated the module and the editor to the latest versions without success. Is there a bug with IE9 causing this?

CommentFileSizeAuthor
#4 wysiwyg_ie error.jpg64.35 KBjesaonline

Comments

twod’s picture

twod
Primary language Swedish
Location Sweden
commented
Status: Active » Postponed (maintainer needs more info)

Not that I'm aware of, all the latest versions of the major editors should work in IE9.
Do you see any errors in the console and developer tools? (F12 key, might need to reload the page.)
What happens if you enable/disable JavaScript and/or CSS optimization on the performance page?

Boffy31’s picture

Boffy31 commented

The only error I get looks unrelated:
HTML1115: X-UA-Compatible META tag ('IE=7') ignored because document mode is already finalized.
edit

All performance disabled too.

twod’s picture

twod
Primary language Swedish
Location Sweden
commented

Do you see the "Disable rich text" link below the textarea where the editor should appear?
Do the textareas look as if they haven't been touched at all by Wysiwyg (resize handle still there etc)?

jesaonline’s picture

jesaonline commented
StatusFileSize
new wysiwyg_ie error.jpg64.35 KB

I get the error "Internet Explorer cannot display the webpage" inside of the text box...

Attaching screenshot.

I am able to use Chrome and Firefox without issue.

Adrianna

twod’s picture

twod
Primary language Swedish
Location Sweden
commented

I don't have IE9 to test with, but I can't reproduce the error in IE8 with Whizzywig 63.
It sounds like IE is unable to write the contents to the iFrame (done just after hiding the original textarea and writing the iFrame next to it), so it just shows the basic 404 page.

I don't think there's anything we can change in Wysiwyg to fix that since Whizzywig controls that frame on its own. Have you checked with the developer tools (F12) to see if there are any script errors or perhaps permission errors?

twod’s picture

twod
Primary language Swedish
Location Sweden
commented
Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)

Without further details about the problem I can only close this issue. Please re-open it if you can provide the requested information.

Since my last comment I have successfully tested all the supported editors in IE 9.