I've been using Mobile Tools for a few months now without any trouble, but all of a sudden it just stopped working entirely. I have it configured to do theme switching to our mobile theme (Fusion Mobile) for any device, and it was working great, but now it won't switch themes. If I click the link on the nav bar to manually switch the theme, that works, but the auto switching isn't working. I have no clue what I could have done to break it... all I've really done is update some of the various modules installed on the site.

Drupal 6.22
Mobile Tools 6.x-2.x-dev (2011-Jun-23)

Comments

jlea9378’s picture

jlea9378 commented
Priority: Normal » Critical

Hello? Does anyone know why this stopped working??

jlea9378’s picture

jlea9378 commented

Occasionally the mobile theme will be what is displayed to desktop users, with some pages showing the regular theme and occasionally an Access Denied error.

Clearing the site cache in drupal seems to resolve this problem.

attheshow’s picture

attheshow commented

Same issue. Except I'm using redirection instead of theme switching and the redirection isn't working. I'm testing on an iPhone and iPad. Could recent updates to the iPhone OS have anything to do with it? Maybe something in the user agent for Safari has changed?

jlea9378’s picture

jlea9378 commented

In my case, it doesn't work using my Android or using the User Agent Switcher in Firefox (I tried a few different mobile choices from the list).

Shai’s picture

Shai commented

subscribe

jlea9378’s picture

jlea9378 commented

Any module developers out there with any clues on why Mobile Tools quit working? Perhaps using wurfl or browsecap would help?

jlea9378’s picture

jlea9378 commented

anyone?

r.aubin’s picture

r.aubin commented

Do you have it configured to use a single URL or two? If you're using the single URL configuration, have you told drupal via settings.php to include the mobile tools cache file? This information is in the module's readme.

jlea9378’s picture

jlea9378 commented

Oh. I never saw those instructions before. That appears to have solved the problem. Mobile Tools is working again. Thanks!

Anonymous’s picture

Anonymous (not verified) commented

@r.aubin Thanks for the tip on the readme file documentation to disable caching. I spent a few minutes trying to figure out what to do with it though... it would be handy if those two lines of code were in the readme file itself. I got distracted reading the code implementation. ;)

One other issue that was causing an detection not to work for us was redirection being enabled. Since we were using the same URL it was unnecessary. I think it was the cause of our switcher links being mislabeled.

jlea9378’s picture

jlea9378 commented
Status: Active » Closed (works as designed)

Works now!