By speakpoetic on

Once again the admin section loads a blank page with 'done' in the bottom left of my screen. A few admin screens come up many don't. This has happened everytime I have done anything with adding any modules. I will enable the new module I want and the admin/confirm comes up blank, the admin comes up blank...etc. Before I was able to get the pages to show again by removing completely the module, fixing the MySQL table by getting rid of any created tables and optimizing the database.

Today, that does not work. I am really at a total loss as to why this keeps happening. I've had my webhost check everything on their end and they report no problems. I have lost three days in developing speakpoetic.com due to continually having this happen and really need to know how to avoid this but it does not seem to be a common problem and I cannot find any help on what may cause this. This time I was trying to use the module to integrate the SMForum as I was unhappy with the base forum. Right now, I'd be happy to just get this to stop happening everytime I do anything with modules.

Anyone that can assist would be greatly appreciated.

Frustrated Drupal WannaBe...

⋅ Categories: Drupal 5.x

Comments

styro’s picture

styro commented

for the PHP error messages, if your host doesn't give you access to the error log you'll have to ask them for the error messages.

We can't diagnose anything without the error messages.

--
Anton
New to Drupal? | Forum posting tips | Troubleshooting FAQ

speakpoetic’s picture

speakpoetic commented

Thanks Anton,

I'll check with my webhost provider and get back with the information I find. Will there be error messages even though the pages pull up...just blank?

GC Wood
http://speakpoetic.com

styro’s picture

styro commented

Any PHP error get logged there. If PHP is configured to not write errors out to the page (the more secure recommended setting for production servers), that is generally the only place you'll find them.

If your server is being used for testing or development, it is more convenient to configure PHP to output its errors to the page as well so you don't need to look them up in the logs.

More details on configuring PHP error handling:
http://www.php.net/manual/en/ref.errorfunc.php

--
Anton
New to Drupal? | Forum posting tips | Troubleshooting FAQ

speakpoetic’s picture

speakpoetic commented

Here is an examle of the errors. There were well over 100 of these but this represents the errors, simply repeated I imagine from the page attempts I was making. I was able to finally restore access to the admin section by turning off the SMF Integration Module and repairing and optimizing the MySQL tables but, of course, now I cannot integrate. There are other modules I have abandoned as well due to this.

Thanks again!! I really do appreciate your efforts in trying to help me figure this out...

PHP Warning: Unknown(): Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/home/users/web/b770/pow.gcwood/phpsessions) in Unknown on line 0
PHP Warning: Unknown(): open(/home/users/web/b770/pow.gcwood/phpsessions/sess_2521fd244fdb4d031b6308842795c1ed, O_RDWR) failed: No such file or directory (2) in Unknown on line 0
PHP Warning: session_start() [function.session-start]: open(/home/users/web/b770/pow.gcwood/phpsessions/sess_2521fd244fdb4d031b630884279

GC Wood
http://speakpoetic.com

styro’s picture

styro commented

But I've never had PHP try to write sessions to filesystem directories inside my webroot. That would probably be something your host has set up - best thing would be to talk to them about it.

--
Anton
New to Drupal? | Forum posting tips | Troubleshooting FAQ

ctguy’s picture

ctguy commented

I'm having the same problem, or at the very least I'm having the same symptoms. When I view quite a number of the administration pages, including /admin I get a blank page. When I view the site log entries created by watchdog I see repeated page not found errors stating it couldn't find style.css. To top it off, when I look at the details the log says Drupal is now looking for style.css in the base directory for my installation. Any thoughts on this?

Just when I thought it couldn't get any worse, now my modules management page is showing up blank so I can't even turn off modules to see if I can get things back to normal. Any ideas on how to recover?

speakpoetic’s picture

speakpoetic commented

The other day I lost total access to any admin subdirectories, including modules management.

What I had to do was use my FTP program to delete all module subdirectories I had uploaded. I then went to phpMyAdmin and deleted all database tables that were created for the modules I had attempted to enable prior to losing the view of the page. Then I ran a database repair and an optimize. Once I did all this I once again could see the admin and all pages.

Hope that helps!\

GC Wood
http://speakpoetic.com

ctguy’s picture

ctguy commented

I did essentially the same thing, only I don't have access to phpMyAdmin on my server at the moment and really didn't feel like using the command line in mySQL to try to clean everything. I started out by just removing the module directories for imagefield, cck, and imagecache, the latest ones that I installed. It seems like that fixed the problem. I'm really curious what the root cause of the problem here is because it seems like the system should be fault-tolerant and not break to this level. Perhaps there is a piece of code that isn't handling errors correctly??

speakpoetic’s picture

speakpoetic commented

I suppose that is possible but I am certainly not a coder and don't fully understand the internals of it all. The phpsessions errors don't appear to be the problem so I am really uncertain but I am not too up on investing a lot more hours if this continues simply due to being concerned it is a symptom of a larger challenge that will cause the entire site to come down. I'm not sure what do at this point, wish I were more help. Thanks for the input and letting me know I'm not alone in this struggle.

GC Wood
http://speakpoetic.com

ctguy’s picture

ctguy commented

My problem went away for a bit but now seems to be back. I have tracked it down to the views module. When I enable views my admin pages go blank, but when I delete the directory everything comes back as normal. I tried removing all references to the views module from my database and reinstalled views and the same problem happens. Ultimately I figured out that it has to do with the PHP memory limit. I edited my .htaccess file to include

<FilesMatch "\.(php|html?)$">
php_value memory_limit 32000000
</FilesMatch>

and that seems to have fixed the problem so far.

speakpoetic’s picture

speakpoetic commented

Thanks for the update. I have suspected the Views module. I'll try adjusting the memory limit and see if that corrects it on my end as well.

GC Wood
http://speakpoetic.com

speakpoetic’s picture

speakpoetic commented

I changed the .htaccess file as above and the site returned a 500 Internal Server Error. Took it out to get it back up. I'm not sure what i did wrong but it does not seem to work with my site. Thanks anyway!

GC Wood
http://speakpoetic.com

ctguy’s picture

ctguy commented

Try starting out with just the memory limit portion in your .htaccess file. Just remove the tags and see how that works. Your system administrator might have put some restrictions in place that breaks this fix in which case you should probably contact them about increasing the php memory limit. If you have a bit more info on the server you are running on such as what version of apache that would help as well.

php_value memory_limit 32M

Good Luck

psampaz’s picture

psampaz commented

After adding this to .htaccess everything works fine. Hope it stays that way.
Thanks for the tip.

tqsenkungu’s picture

tqsenkungu commented

I added this to the file and it helped me too. Thanks.

vulzan’s picture

vulzan commented

Thanks for posting this solution, it worked on my server too. Does anyone know if this limitation was known at the time of the most recent release of the views module or event module? If so, shouldn't it have been in the release notes or something?