When I run cron, it tells me that new comments have been created. I get email notifications about them, containing the comment body and commenter name. But they don't show up on the node, and when I check in the log, they link to /node-alias/node-name#comment-0.

Doesn't seem to matter who I post as, what authentication scheme I use (I'm using "From address" to keep it simple for testing)... it creates comments but doesn't put them anywhere.

Any idea what might be missing? I can help debug if I know where to start. It looks like a variable - comment number? isn't getting where it needs to go :)

I'm using PHP5.3 and V.2 all matched-up.

Comments

Renee S’s picture

Renee S commented

Further to this, the message ID looks to be totally correct.

SOMETIMES there is a comment ID, and a notification is triggered either way... but the comment still doesn't show up either on the node or in the comments table.

danepowell’s picture

danepowell commented
Status: Active » Postponed (maintainer needs more info)

I'm going to release beta2 today- can you please try Mailhandler and Mail Comment beta2, run update.php, go to admin/messaging/mailcomment, check the settings, and click 'save configuration', and let me know if this is still an issue?

If so, please let me know what other modules you have enabled. Specifically, it looks like you have pathauto or some other 'node alias' module enabled, please try disabling that and see if it helps.

danepowell’s picture

danepowell commented
Status: Postponed (maintainer needs more info) » Fixed

No response from OP- going to assume this is a case of user error

Renee S’s picture

Renee S commented

Nope, sorry: I did give it a shot, it didn't work. It may be an Organic Groups thing?

danepowell’s picture

danepowell commented
Status: Fixed » Active

Weird. Can you tell me what modules you have enabled, or are you able to disable modules to determine if one might be causing a conflict?

danepowell’s picture

danepowell commented
Version: 6.x-2.0-beta1 » 6.x-2.0-beta2
danepowell’s picture

danepowell commented
Status: Active » Postponed (maintainer needs more info)

I just set up an OG test site and replied via Mail Comment to a node posted in a group, and it worked fine. So it's not just an issue with OG. Are you also using Spaces, Open Atrium, or something like that? Are you using the "Mailcomment Default" importer? If not, can you send me an exported copy of your imported config?

danepowell’s picture

danepowell commented

I just tested with Open Atrium (which makes use of Spaces and Organic Groups) and it works fine. So I suspect this is a case of misconfiguration. Sorry, but unless you can tell me how to reproduce this or narrow down the incompatibility to a particular module, I'm not going to be able to help you...

danepowell’s picture

danepowell commented
Title: Says Comment created, but gives path "#comment-0" - and no comments » Imported comments sometimes not associated with parent node

Also, it would help to see a raw copy (including headers) of a problematic message. Do only certain messages cause this problem?

If you don't reply in the next few days, I'll assume this has been resolved on your end.

danepowell’s picture

danepowell commented

After re-reading your report a few times, I think I better understand what you're saying re: the comment path (it wasn't very clear to me what you were trying to say): you are saying that if you click the link to the 'original comment' at the bottom of comment notifications, you get sent to some path that ends in '#comment-0', is that correct?

If so, it sounds like the message signature in the footer is malformed, can you please send me a copy of the comment notification message that you receive, especially the footer with the link to the original comment?

danepowell’s picture

danepowell commented
Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)

No reply from OP

danepowell’s picture

danepowell commented
Issue summary: View changes

clarification