Hello, I updated my CKeditor to the new version, same procedure as every time. But this time an error occured. When I try to edit the text on my website, I open the CKeditor window of this site but in CKeditor there is no text, nothing, just an empty CKeditor body field. I installed it two times but it doesn't work. I cleared all cache but no result. I use some of the core modules, CKeditor and backup & migrate.

What can I do now? Can you help me?

Comments

dczepierga’s picture

Status: Active » Postponed (maintainer needs more info)

Hi,
Do u launch update.php after upgrade to new version?
Do u have any errors in Firebug? Do u have open_basedir enabled on your webserver?
Greetings

chris1984’s picture

Hi, I just saw that I have this problem only with IE. With Firefox it works fine and I can edit the content without any problems. So it should be a problem with IE?!

dczepierga’s picture

Do u have any JavaScript errors in IE? Which version of IE do u use? Also write which theme do u use?

Greetings

chris1984’s picture

Hi there!

I launched update.php after installtion but everything is fine. When I look into my drupal reports I can see that all modules and themes are up to date. I'm using Drupal 7.8 and CKeditor version is 7.x - 1.3

My version of IE is 9.

And I'm using the theme Busy 7.x - 1.4

I checked the website with W3C validator and there was an interesting warning message:

"Byte-Order Mark found in UTF-8 File.
The Unicode Byte-Order Mark (BOM) in UTF-8 encoded files is known to cause problems for some text editors and older browsers. You may want to consider avoiding its use until it is better supported."

How can I check my site for JavaScript errors?

Greetings

mkesicki’s picture

@stockfoxx in IE9 you have tools -> Developers tools (or try hit F12 on keyboard). There you have Console and all JavaScript errors should be reported there. In which file do you have BOM Warning ? I don't think that this error is related with BOM, but who knows ;)

filnug’s picture

Recently I installed the last update of ck editor module. This created a lot of warning message. Reading another issue, I update the ckeditor module with the last dev version and update.php.
Since, I discovered that ck editor doesnt appear anymore on the body using Google Chrome or Safari ! It works only with Firefox!!!!

Can you please tell me what should I do ?

Thanks

mkesicki’s picture

@filnug do you see any errors in JavaScript console ? On chrome it is in developers tools. Please check this.

filnug’s picture

@michal_cksource here is de message I get in the console :

Resource interpreted as Script but transferred with MIME type application/json.
fr.jsGET http://www.mysite.com/sites/all/modules/ckeditor/ckeditor/lang/fr.js?t=B... 404 (Not Found)
editor.cssGET http://www.mysite.com/sites/all/modules/ckeditor/ckeditor/skins/kama/edi... 404 (Not Found)
ckeditor.js:49Uncaught TypeError: Cannot read property 'options' of undefined

hope it will help!

mkesicki’s picture

Can you check if those files exists in mentioned location on your server ? If not please try upload ckeidtor library (http://ckeditor.com/download) one more time. It's looks that you have some missing files on server.

filnug’s picture

Yes. It looks much better. In fact, those files where missing on the server.

I had a notice message that appear because of ckeditor link + ckfinder... but it looks okay now.

A million thanks for your help!

dczepierga’s picture

Status: Postponed (maintainer needs more info) » Closed (fixed)
syngi’s picture

In Safari the content doesn't show in full html mode when you have the Twitter Profile Widget enabled - disable it to have it show again.

mkesicki’s picture

@syngi
please create new ticket about Safari issue (conflict) with "Twitter Profile Widget".

Dirk Everts’s picture

I have a similar problem:

I cannot modify any existing content, whith or whithout CKeditor.
New added content however i can modify without problems.

It's driving me crazy!

mario.ugedo’s picture

Issue summary: View changes

Fixed browser cache javascript
Error is javascript TypeError: Drupal.media.filter is undefined
Refresh your js Ctrl + F5 sites/all/modules/contrib/media_ckeditor/js/plugins/media/plugin.js