Divide "Community & Support" top level nav into Community, Support and Get Involved

subscribe. This was grabbed from the Google Analytics and the most-clicked primary nav items are
1) Download & Extend
2) Get Started
3) Documentation

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adding link

People aren't clicking on 'Need Help' in the footer. Maybe I'm not using Google Analytics properly either.

um yeah input format.

fix link

This is AWESOME. Subscribe. :D

Cross-posting and redistilling this comment from http://groups.drupal.org/node/174999#comment-591889 at @heather's request.

Here's how I read the proposed landing pages:

• Community - "Great, this is where I will go to find help from others, just like on other sites like Apple support."
• Getting Involved - "Wait, isn't that community? Is this how to get involved outside of the community? 'Getting Involved' ... with what? Digging deeper?"
• Support - "Hmm, okay, so there's a support area that's not community support. Cool!"

I hate to come in as a naysayer, but to me this breakdown does not reflect the kinds of questions users ask. They're ambiguous bucket labels that tell me virtually nothing about what's behind them, and you could almost swap the top levels around and any could contain any of the other's content.

One thing I note is that Community, Getting Involved and Support are all riddled throughout the Drupal community. Trying to use them as distinct primary navigation items seems odd to me.

But maybe this comment is more re the d.o primary nav. As such, I would humbly propose consideration of structuring the primary nav UX logic more in terms of action items:

• "Get help"
• "Find documentation"
• "Share" (or "contribute", not sure what words are best to easily map to ways to contribute modules, themes, etc.).
• "Download" ("& Extend" does nothing for me, and can be covered in more context on the Download landing page)
• I'd also consider renaming "Marketplace", which is very generic, into something more like "Service Providers". Marketplace could mean where to buy t-shirts and Drupal swag. I would not expect it to be where to find a Drupal developer or hosting.

Anyway, my apologies for not sticking just to the topic of the issue, but the tickets in the Roadmap at https://drupal.org/node/1289748 are all rather narrow and assume the primary nav logic:

• #1288470: Create 'Community' Section - The nav item itself is ambiguous.
• #1242094: Restore "Support" in header navigation - Not sure if "support" is the best word, in part because I'm not sure what's meant in this context. It's vague and could mean "support Drupal". After all, it's a non-profit community.
• #1010262: Identify interest areas for getting involved landing page and #1289476: Research: Interview non-contributors to inform "getting involved" area. - Same problem with "getting involved", but I'm stuck on that one, because other action items are just as vague ("share", "contribute", "participate").

• In general, all of these assume the status quo of the rest of the nav, and I feel the nav should be considered as a whole, not one at a time like legs on a table.

  I know I'm late to this party. If there's a better ticket to post this, please let me know.

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added initative link

Just adding external image so that comments can be added.

So we have Community & Support, but no Get Involved...

We'd need to build up:

Get involved - A top-level landing page with a highlighted community initiatives, why contribute, and how to match your skills to an initiative

Seems like a worthy challenge for someone.

Can we get a 2014 list of Google Analytics and the most-clicked primary nav items to compare?

Happy to talk more about ideas in #4 & #5 but this tread died in 2011. We can close it if we want or choose which path we want.

Could even postpone it based on the study that the DA is looking at building.

EDIT: I like this Get Involved type of page http://www.mozilla.org/en-US/contribute/

I am going to close this issue since Community and Support are separate menu items now, the rest of the concerns will be addressed as we roll out content strategy recommendations: #2481515: [META] Structure Drupal.org content around areas of user activity, #1414988: [Meta/Plan] Create a new Getting Involved Guide section. All top level pages will be redesigned in the process and menu items will likely slightly change as well.