My sie on a Dedicated server, Apache, PHP 5.2.17, MySQL , PHP memory limit 256, Drupal 7.8

after installing few module updates using FTP "old fashion" i tried to run update script but while running the script, it stopped and didn't finish the update process without showing any error messages ..

I have a shared hosting account with clean drupal 7.8 installation & I tried to run update script & I had the same problem ..

I looked around for an answer but no clear answers .. any idea how to get over this !!?

CommentFileSizeAuthor
#9 updateEn.png41.28 KBi46
#4 drupal update.png45.54 KBi46

Comments

i46’s picture

i46 commented
Issue summary: View changes

few edits

i46’s picture

i46 commented
Issue summary: View changes

adding more info

wildfeed’s picture

wildfeed commented

Reporter should specify modules that produced the result. I downloaded a newer version of Pathauto and ran update.php. Update was performed successfully. Also downloaded a newer version of Token module, ran update.php and it completed properly.

wildfeed’s picture

wildfeed commented
Assigned: Unassigned » wildfeed
Status: Active » Needs review

Bug fixed awaiting review.

marcingy’s picture

marcingy commented
Status: Needs review » Postponed (maintainer needs more info)

The correct status is postponed as we need more information from the original reporter of the bug.

i46’s picture

i46 commented
StatusFileSize
new drupal update.png45.54 KB

Thanks a lot guys for your efforts.

there was no error message, the update process wasn't completed.
I tried to upadte after release of token new version, but it has nothing to do with the token module.

and the page stops at the same step when ever I try to run the update. see attached picture

Running the update script, doesn't it mean going through all steps and running updates and ending with the log review!?

marcingy’s picture

marcingy commented

The issue sounds like it could be related to your hosting provider, although just stalling is really really strange. Have you tired doing a search on drupal.org using the name of your host or on google for a problem with drupal and your host. Do you have any access what so ever to php error logs to see if they show any more information?

i46’s picture

i46 commented

Thanks for your prompt reply,

as I mentioned I have two websites, one on VPS and the other on hostgator where they're not related at all and had the same error.
I did some search with no avails. I asked for help via drupal IRC channel but as you said it's a weird issue.

i46’s picture

i46 commented

What do you think it? what could it be!?

I tried my best, I opened a ticket and the hosting support said it's drupal issue.

I'm ready to give you an access to my site. To check is it drupal issue or server issue!?

nick_vh’s picture

nick_vh
he/him
Location Ghent
commented

Can you give us a list of the modules you installed and the exact procedure on how to reproduce this? It seems (according to your screenshot) you are using another language as well so be sure to include those steps in the guide.

Hopefully we'll figure it out!

i46’s picture

i46 commented
StatusFileSize
new updateEn.png41.28 KB

Thanks Nick for your support

Yes my website is in Arabic with bunch of modules but as I clarified earlier I have another website on shared hosting with pure english language with only token installed and has the same issue. [see attachment]

I'm used to drupal 6. So the way I update modules, I just open FTP and delete the module file "the old version" completely and upload the new version, and run the update script by browsing to www. mysite. com/update.php, go through all the steps and I'll be directed the log review page.

But now with drupal 7.8 as you may noticed on the attached photo, the process stops at the same step "Review updates" and never passes that point.

Btw, I asked my hosting suport to provide me with a php log, whenever I get that message I'll post it here

i46’s picture

i46 commented

They just replied, there is nothing major in the PHP logs ..

marcingy’s picture

marcingy commented

Are you disabling all contrib modules before you start the upgrade process and are you also removing the file sites/default/default.settings.php and making your settings.php writable so as it can be upgraded?

You should have a look at the instructions in upgrade.txt as the process is somewhat different from updating from say 6.21 to 6.22.

i46’s picture

i46 commented

Do I need to disable all contrib modules every time I had to run the update script !!?

I just deleted the default.settings.php file, made the settings.php writable (was 775 - changed it to 777)
disabled all contributed modules and still have the same issue

I'm trying to run the update script (update.php) after installing new version of few modules on a virgin drupal 7.8 (freshly installed, not upgraded).

marcingy’s picture

marcingy commented

Oh I misread that you were trying to upgrade from d6 my bad. No you don't need to disable all modules on a point update.

i46’s picture

i46 commented

No worries ,, it's my fault :P

I shouldn't ve mentioned drupal 6 from the beginning.

I was trying to say I update modules the way it should be done in whatever drupal version.

i46’s picture

i46 commented

I contacted my Hosting MST, they went through everything related to my server, they couldn't find something wrong
they even tried to reproduce the issue themselves. there is No php errors, no dblog errors.

nick_vh’s picture

nick_vh
he/him
Location Ghent
commented

Could it be that there are no updates? No Pending updates in your screenshot mean that there are no updates to be done?
Please give us a concrete usecase on how to reproduce it

Exact version of drupal, exact version of a module + the exact version of the new module

i46’s picture

i46 commented

Your questions are the asme ones I'm trying to figure out.

I'm not sure if the module that I did update needs to go through "run updates" step or not.

Does update script suppose to go through all the steps with every module update? or it goes whenever a module needs to!!?

I'm using drupal 7.8
token old version: 7.x-1.0-beta5
token newer version: 7.x-1.0-beta6

i46’s picture

i46 commented
Status: Postponed (maintainer needs more info) » Fixed

I just Had another module update which answered all my questions

Thanks for your support

i46’s picture

i46 commented
Status: Fixed » Closed (fixed)
geiraage’s picture

geiraage commented

I have the same problem iMz. How did you solved this?

geiraage’s picture

geiraage commented
Version: 7.8 » 7.14
Status: Closed (fixed) » Needs work
geiraage’s picture

geiraage commented
Issue summary: View changes

edit

mgifford’s picture

mgifford
he/him
Primary language English
commented
Assigned: wildfeed » Unassigned
Issue summary: View changes
dcam’s picture

dcam commented
Status: Needs work » Closed (fixed)

Closing old issues.