Community Documentation

Order settings

Last updated February 19, 2012. Created by TR on October 17, 2011.
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There's a lot of information here. Note that there are four tabs along the top right-hand side of the screen. Each of these tabs contains a different group of settings. Clicking on a tab will display those settings in the main content section of the page. Additionally, the first tab, "Settings", contains five vertical tabs down the left-hand side of the screen. Each of these vertical tabs also contains more settings. Take your time and click through to see all your options.

Settings tab

These are pretty straight forward. How many orders do you want to see on the screen at a time? Make it so! Enabling order logging will track anything done to orders from the administration pages. This will log changes to addresses, payment information, products, etc. The payments system uses it to track when payments are completed, and the notification system logs when e-mails are sent out. Never lose information again! This is great for systems with multiple store administrators to understand what your co-workers or employees have been doing with orders prior to you processing them.

Invoice settings

Every block on the order administration pages is referred to as an order pane. Panes may be toggled on or off separately for the order view/edit/invoice/customer screens, and may be rearranged by dragging them into the order you want. Expand this menu to see a list of all the panes available to your site, and expand each pane menu to adjust its settings.

Workflow tab

The order workflow section lets you view and customize the order statuses available to you when administering an order. Ubercart defines some default statuses that may be renamed or reordered, and they all correspond to an order state to handle default actions like creation and checkout of orders from a customer's shopping cart. You may rename the defaults statuses or even define additional order statuses for the various states to accommodate your store's particular order workflow.

For example, a store that allows users to pay remotely after an order has been placed may receive and review every order that gets checked out. When an order is reviewed and payment has not yet been received, it may be moved into an "Awaiting payment" order status. To define this status, you would click the "Create new status" button on the workflow settings page and define a new order status for the "Post checkout" order state.

If you want to adjust the default statuses for the various order states, you will need to expand the collapsed fieldset titled "Order states" and adjust the settings accordingly.

Manage fields tab

Manage display tab

Tips

When processing orders, it helps to have as much information on the screen as possible. We've tried to help you out by making the forms compact, but we can only do so much. Some themes display everything spread out and just won't accommodate order administration. We recommend using a compact administration theme like Seven so you have maximum space available for viewing and managing your orders.

Also, you may not want your fledgling store to appear so young to your customers. However, as soon as someone checks out with an order number in the single digits, you're exposed. You might consider manually modifying your database to force order numbers to start at a higher value. To see how this is done, please refer to How do I set/reset the starting order number for my store?.

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