Currently, I have to put in an email address and allow the video module to register a Zencoder account for me.

I'd like an option that allows me to bypass this and fill in my own information (using my existing Zencoder account).

CommentFileSizeAuthor
#5 Screen shot 2012-01-25 at 14.15.59.png170.44 KBvaccinemedia

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dwkitchen’s picture

dwkitchen commented
Component: Video Zencoder » Video Core

Support for an exiting Zencoder account is needed

This follows from #914874: Unable to submit already existing Zencoder account details

rurri’s picture

rurri commented

+1

Agreed. It is kind of weird that on a new install I have to keep signing up for trial accounts before I can put my info in.

bassplaya’s picture

bassplaya commented

+1
Subscribing

cweagans’s picture

cweagans
He/Him
Primary language English
Location Boise, ID, USA
commented

@BassPlaya, you don't have to comment to subscribe anymore. Just click the "Follow" button at the top of the issue.

vaccinemedia’s picture

vaccinemedia commented
StatusFileSize
new Screen shot 2012-01-25 at 14.15.59.png170.44 KB

I have the same issue. A client already has an account he would like to use and I get the Email has already been taken error message. See attached image

bassplaya’s picture

bassplaya commented

@fortina I think your customer (or you) has to set it up with a new test account (which you can delete afterwards) and then change the API key in the transcoder settings under admin/config/media/video/transcoders. Then the only thing he needs to do is to give you his Zencoder's API key.
See if that works.

jpstrikesback’s picture

jpstrikesback commented

Any plans to implement pre existing accounts?

Jorrit’s picture

Jorrit commented
Priority: Normal » Major
Status: Active » Postponed

I will try to address this important issue soon, but after the bugs are solved.

Jorrit’s picture

Jorrit commented
Status: Postponed » Fixed

Fixed in 7.x-2.x-dev.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.