I have installed faq module 5.x-1.2-1 on drupal version 5.x. After the install I am able to create an FAQ, view it in the content, but when I click on the main link it does not show any FAQ listed. The page is just blank with the title "frequently asked questions" when I click on it.

Comments

stella’s picture

That's kinda a strange one, but I think I know of one way it could happen. I think you may have configured the FAQ page to use categories but when you created your FAQ nodes, you did so without selecting a taxonomy category to put them into. Try disabling the "use categories" flag and see if they appear.

To use categories, you need to have the Taxonomy module installed and configure a vocabulary and a set of terms which can be associated with FAQ nodes.

Let me know how you get on.

Cheers,
Stella

stella’s picture

Assigned: mclifford » stella
maui1’s picture

Component: Miscellaneous » Code

I have what might be a related issue. I am using categories and it works fine to divide up the FAQs, the problem is that all the title links generated have a corrupted URL form as follows:

?q=MPbeta/%3Fq%3Dfaq#97n25

and of course this results in a page not found error.

Not sure what is going on. I have it installed on an otherwise stable version of 5.2 dev. Any ideas?

I love the module and am itching to role out a ton of FAQ's

stella’s picture

Status: Active » Postponed (maintainer needs more info)

Can you tell me what FAQ settings you have set so I can try to reproduce this?

maui1’s picture

Hi, In addition to the Categories selected to open under each heading, I had the choice for clicking on the question and opening it further down on the same page. It would then put the strange jumble of characters in the anchor/target tag.

I have since changed this option so that clicking on the question reveals the answer just below the question. And this one works great. Very slick and fast.

For the time being I will stick with this working combo.

stella’s picture

In your example of the corrupted URL (?q=MPbeta/%3Fq%3Dfaq#97n25) where does the "MPbeta" come from? I've tested with clean urls disabled and with the "clicking on question takes user to answer further down the page" and "categories inline" and have been unable to reproduce the problem. Perhaps if you can tell me where the "MPbeta" comes from we can identify the problem.

Cheers,
Stella

stella’s picture

forpost’s picture

I had the same issue with no FAQ objects displayed on a fresh new faq module installation.
The problem has been resolved after clicking "Update" button on a "Weight" settings tab (path: /admin/settings/faq/weight)

forpost’s picture

Version: 5.x-1.2-1 » 5.x-2.1

It looks like a FAQ unit is not posted at FAQ index page till I press Update button on a Weight tab...
Anyone experience this problem too?

forpost’s picture

I've monitored database and there are two problems exists
1) faq_weigths value for a new question is not added to table till I push update weights button.
2) same table keeps values for deleted FAQ units. I guess it should be fixed.
Please comment.

stella’s picture

forpost: that's actually a different issue, could you open it in a new "bug report" issue?

Cheers,
Stella

stella’s picture

Status: Postponed (maintainer needs more info) » Active

maui1: do you still have a problem with the faq module? If so you could you retry it with the latest release (faq 5.x-2.3) and let me know how you get on? If not, then we can close this issue.

Cheers,
Stella

stella’s picture

FYI, forpost opened a separate issue for his problems in #136129 for which a patch has been released.

stella’s picture

Status: Active » Closed (fixed)