I think I may have just found the source to why often my clients store orders get stuck in the IN CHECKOUT status and don't get updated to PENDING after a successful payment process.
I just noticed the error saying in watchdog saying:
Type rules
Date Monday, November 28, 2011 - 21:19
User Anonymous (not verified)
Location http://www.ourwebstore.com/catalog
Referrer http://www.ourwebstore.com/
Message - The reaction rule Update order status on full payment (uc_payment_received) fails the integrity check and cannot be executed. Error: Unknown condition uc_payment_condition_order_balance.
Severity error
Error: Unknown condition uc_payment_condition_order_balance.
Any idea what could be causing this? The rules setup I have for these are completely the default settings ?
All products in the store are shippable but it's also worth noting that this error shows up in watchdog as well:
The reaction rule Complete non-shippable order after payment received (uc_checkout_complete_paid) fails the integrity check and cannot be executed. Error: Unknown condition uc_order_condition_is_shippable.
Is this an issue with the cart or with rules?
Thanks.
Comments
Comment #1
longwaveUpgrade Rules and Entity to the latest versions.