• Advisory ID: DRUPAL-SA-CONTRIB-2011-057
  • Project: Support Ticketing System (third-party module)
  • Version: 6.x
  • Date: 2011-November-30
  • Security risk: Moderately critical
  • Exploitable from: Remote
  • Vulnerability: Cross Site Scripting

Description

The Support Ticketing System module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration.

The module does not properly sanitize user-supplied content, resulting in multiple Cross-Site Scripting (XSS) vulnerabilities.

This vulnerability is mitigated by the fact that an attacker must have a role with the permission "administer support projects."

Versions affected

  • support 6.x-1.x versions prior to 6.x-1.7.

Drupal core is not affected. If you do not use the contributed Support Ticketing System module, there is nothing you need to do.

Solution

Install the latest version:

  • If you use the Support Ticketing System module for Drupal 6.x, upgrade to support 6.x-1.7

Note: If you were using the 6.x-1.6-rc1 release, or wish to test the latest 6.x version, you may upgrade to support 6.x-1.8-rc1.

See also the Support Ticketing System project page.

Reported by

Fixed by

Coordinated by

Contact and More Information

The Drupal security team can be reached at security at drupal.org or via the contact form at http://drupal.org/contact.

Learn more about the Drupal Security team and their policies, writing secure code for Drupal, and securing your site.