I have AddThis installed and I can see how many Likes, Tweets, +1's there are for each article, however the AddThis web site is not showing me any data.

I do have the the Profile ID configured and when I run the "Check up" from the AddThis web site, it shows that it is installed properly.

Any ideas?

Thanks,
Shane

Comments

les lim’s picture

les lim
he/they
Primary language English
commented

How long have you had AddThis running? Analytics might take some time to show up.

shanefjordan’s picture

shanefjordan commented

It has been running for approximately 2 weeks now.

shanefjordan’s picture

shanefjordan commented

I still am not getting data from AddThis. I tried this on another site and it is not gathering data either. Any ideas?

gisle’s picture

gisle
he/him
Primary language Norwegian Bokmål
Location Norway
commented
Issue summary: View changes
Status: Active » Closed (outdated)

This support request is 4 years old and is about a version of the module that is no longer supported.

I hope it has been resolved by now, but ver. 6.x-3.0-beta2 is under any circumstance no longer supported, so I am closing.

Feel free to reopen this is still relevant to you and applies to a supported version of AddThis (e.g 7.x-4.x).