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Release notes
The latest release of the Support Ticketing System offers minimal visual changes, and numerous bug fixes.
Features:
- #396512: Remove comment.module patch
provide options for streamlining ticket display without a core patch - #860714: support_key setting not exposed
expose notifications threading key (defaults to 'tkt') - #1267346: support_client CRUD
implement CrUD for support clients; introduces support_client_delete_alter, support_client_update_alter, and support_client_create_alter, as well as hook_support_client_deleted, hook_support_client_updated and hook_support_client_created - #1313498: Provide invoice filter to filter on tickets w/o any assigned project
invoice filter to display tickets not assigned to any project
Bug fixes:
- #913582: Autoassign in Ticketlist
autocomplete assigned-to field on ticket overview page - #919536: Clients details gets deleted without confirmation
get confirmation before deleting client - #1001210: Charts show wrong scaling when total sum of pie parts is greater than 100
properly scale pie charts - #1256500: Huge support_assigned table and WSOD on administrator ticket update
followup: make sure the schema is in sync after the 'active' removal from the support_assigned table - #1271038: Stop "There are no support clients configured/enabled." spam
minimize alerts when no support clients are enabled - #1275512: Data too long for column 'subject'
reported by nzcodarnoc: truncate the comment subject to 64 characters - #1276776: Error at support/* when no tickets are returned
declare $tickets before trying to access it - #1285482: support_pm_form_alter sets #default_value incorrectly, crashes on D7
fix exception when editing a ticket that has a project set - #1285498: Latest tickets views doesn't show who ticket is assigned to
display ticket assignment on latest ticket listing - #1291290: Subclient support for projects
fix subclient support for projects - #1301424: {support_assigned} primary key is backwards
performance: improve indexes on support_assigned table - #1317436: project not being set correctly in drop-down
by JeffSheltren, Jeremy: preserve project when editing ticket - #1339692: Very slow SQL
by larin, Jeremy: limit user table queries - fix escaping problems in support_admin_client() that were causing corruption on edit
- update a missed plan_reports -> plan_report that was breaking plan reports
