By bill18 on
After I set Autosubscribe for all the users. The system sometimes failed to send a notification to the user when someone made a comment to his/her post. Can anyone help?
After I set Autosubscribe for all the users. The system sometimes failed to send a notification to the user when someone made a comment to his/her post. Can anyone help?
Comments
What do your logs say? (All
What do your logs say? (All of them - Drupal, apache, your mailserver) one of them has to have an error in it somewhere?
Pobster
Drupal log
I actually discovered this problem in the Drupal log. I didn't actually check with users on whether they actually receive the notification.
When a notification is sent, there should be a messege, "a subscription notification for 'user name'", in the Drupal logo. The messege didn't turn up everytime there was a comment made for posts of which the owner's Autosubscribe option was checked. It seems it only happened for certain user.
What have you set the access
What have you set the access permissions to? If you've created a special role for autosubscription users did you make sure the user in question is assigned to it? If you have admins and authenticated users have you only enabled for authenticated users and the user in question is an admin? (note here that someone can be both roles and the attributes are added together)
Else... All you really can do is file a bug report. Sorry but I'm not the maintainer and I don't use the module in question so I've no desire to go about debugging it I'm afraid - I've paid things to be worrying about first!
Pobster
The permissions are the same
The permissions are the same for all the authenticated users. But some can receive notification, while others cannot.