After a sensible suggestion from the module maintainer that I upgrade the video module to the newest version, we've have a new problem which is making testing to see if our other older problems are gone, quite difficult.

We are using the Drupal -> S3 -> Zencoder -> S3 -> Drupal workflow happily for our website. Unfortunately, there is a bug #1390804: Our users cannot delete a video from a node, or replace it with a different video so I'm trying to upgrade the module to see if the newer versions of your (excellent) modules still have this bug. During the upgrade (which we are testing on our staging site), I deleted the older video module files, and uploaded the newer files to the website, and than ran the database update script with the site in maintenance mode. There were no error messages during this report. I also cleared the cache for the site after the database update.

Now, none of the videos on the site will play any more, and we cannot create any new videos on our staging site. Looking at the URLs, it appears the videos are being requested from the Cloudfront site, whereas before, the videos were being requested from an S3 video site. I've not changed any of the settings for the module, but the video URL that is being requested is now incorrect. We are using the JW Mediaplayer (with the JavaScript embed code to provide an HTML5 fallback) to display the videos.

Any recommendations for trouble-shooting steps we can take?

Comments

Jorrit’s picture

Jorrit commented

Thanks for taking the effort of testing the new release and creating this issue.

Could you post a screenshot of your S3 settings screen? You can blur out details that you do not want to share or send a link to the screenshots using my Drupal.org contact form. Please also post the HTML output generated by the video module or the SWF tools module.

If your staging site is on a webserver that is publicly accessible and you are comfortable with giving me access, I can also take a look a the site itself to determine the problem.

dwees’s picture

dwees commented
Status: Active » Closed (works as designed)

My colleague figured out what the issue was. Apparently it had something to do with an improperly set up CNAME. I'm now looking to see if the videos will delete properly, etc...

Thank you.