Store page: http://rcb.org/catalog
Checkout Page: http://rcb.org/cart/checkout
Click on the "Review Order" button

Win/Chrome and Win/Firefox take the user as expected to the order review page (http://rcb.org/cart/checkout/review). Mac/Safari, Mac/Firefox, Ubuntu/Firefox and Ubuntu/Chrome also work fine. Win/IE9 doesn't respond to the mouse click. Selecting "IE9 Compatibility Mode" doesn't help.

jQuery UI is at 6.x-1.5. I tried installing jQuery Update but it had no effect. I'm at a loss. What's different about IE9?

Comments

longwave’s picture

longwave
he/him
Primary language English
Location UK
commented
Category: bug » support
Status: Active » Postponed (maintainer needs more info)

Have you tried switching your theme to Garland and checking if the same problem occurs there? If not, the problem lies in your theme.

woodp’s picture

woodp commented

Thanks longwave,

Actually, changing themes to Garland was one of the first things I tried. No change, and a friend of mine tried IE9 from his location and got the same results. I ran the site through HTML and CSS validators and disabled any module that didn't CSS validate (ckeditor and lightbox2). Again no change. Now I'm just disabling modules randomly trying to see if I can find a culprit.

IE seems to show up as a suspect in many Ubercart issues, and other issue loggers have access to some debug or logging tool. Are you (or anyone) familiar with IE tools that might narrow my search?

longwave’s picture

longwave
he/him
Primary language English
Location UK
commented

I tested your site in IE7 and see the problem, but don't have a solution. The checkout page also appears incorrect in other ways in IE7, specifically three of the fieldsets have scrollbars which shouldn't be there.]

I've also tested a fresh Ubercart 2.x install on Garland with the same browser and the checkout buttons work as expected, so I don't think this is an Ubercart bug; it's something specific to your site, but I have no idea what this could be.

woodp’s picture

woodp commented
Status: Closed (duplicate) » Postponed (maintainer needs more info)

longwave,

Well, I appreciate the confirmation and brute force has now revealed the culprit - Ubercart Webform Checkout Pane (http://drupal.org/project/uc_webform_pane). When I remove that pane from the checkout page, checkout proceeds to review and orders can be placed.

Thanks for your help!

woodp’s picture

woodp commented
Status: Postponed (maintainer needs more info) » Closed (duplicate)

Recommend 7.x fix shown in #1394460: 6.x-3.6 breaks checkout form in Internet Explorer works for 6.x as well.

Dubber Dan’s picture

Dubber Dan commented
Status: Postponed (maintainer needs more info) » Closed (duplicate)

Have tried and tested the fix linked to in #5 and can confirm it works for IE9 and Ubercart 6