i set up this module two days ago and setup google analytics account to go with the module. i entered in the google acount number into the settings but google still says waiting for data.
you can check the source of my site to see it's placed properly. i don't know how to fix it. the site is nintendo-wii-modchips.com

thanks

Comments

budda’s picture

Looks like your'e using 5.x-1.0 of the module rather than 11

The line at the bottom of your page should be split over a couple of lines:
<script type="text/javascript"><!-- _uacct = "UA-1686688-2";urchinTracker(); --></script>

should be like:

<script type="text/javascript"><!--
_uacct = "UA-1686688-2";urchinTracker();
--></script>

Update your module.

linexpert’s picture

i just checked and i do have 5.x-1.1

are there any alternatives than this module?

pnc999’s picture

Hi, I'm having the same problem in that Google is not receiving any information. I've noticed that the src= location in my website is different to that shown in Google though. Would this be making a difference?

My site has the code: src="https://ssl.google-analytics.com/urchin.js" whilst Google in their code provides: src="http://www.google-analytics.com/urchin.js"

I am using 5.x-1.1

Thanks!

carusen’s picture

Category: support » bug
Priority: Normal » Critical

I have exactly the same problem with my site: www.vista4beginners.com

Yesterday I installed the new version of the module and since then Google Analytics does not work. It receives no data and my reports are empty.

This sucks! :(

budda’s picture

The version in CVS has been fixed for a day or so. I've just tagged it as a release 1.2 so give it a go.

budda’s picture

@pnc999

is your website running over https:// ?

The module checks if your site is running over HTTPS and switches to using Googles secure version of the analytics code.

wheatbix’s picture

Bug Confirmed.
I am NOT running my website through a secure connection.
It looks like the java script is exactly like it says on this site, and Google Analytics is still not receiving information.

The update to the module has broken the module. Help someone please!
What Changed from the last release that would have made it not work?

P.S. I don't know PHP so I am no help, sorry.

wheatbix’s picture

Version: 5.x-1.1 » 5.x-1.2

Bug Confirmed.
When this module is upgraded from Version 5.x-1.1 to 5.x1.2 the module stops reporting to google analytics.
I might suggest that the bug has to do with upgrading the module rather than the module itself. Can someone help here.
The Javascript in the header of the page source looks ok when it is served, but the info is just not getting through.

I have no PHP experience, so i am no help at all, sorry.

budda’s picture

I don't have a live Drupal 5 site to test this on at present so am pretty much doing all these changes blindly. I need feedback from somebody who can verify this problem.

pnc999’s picture

Title: Google not recieving the info » Google not recieving the info

Hi,

I'm sorry - I've been away for a couple of days and although I installed an updated version of this module I didn't return to this issues page to report on what happened. My bad.

I installed version 5.x - 1.2 over the weekend and Google is now receiving data. Budda, in answer to your earlier question my site is not running a HTTPS version as yet but it is good to know that the module will detect that in the future.

Thank you for the quick response and my apologies for my tardy update.

budda’s picture

Status: Active » Fixed

All sorted then.

enthusaroo’s picture

StatusFileSize
new22.8 KB

Actually, I hate to say this. I know you already changed the status of this issue to "fixed". But I am using the 5x.12 version of the Google Analytics module, but data is still not being sent to Google. I tried uninstalling the module and then reinstalling, but to no avail.

Also, I use the Firebug extension for Firefox, which is an extension that tells of any errors on a page. It shows the following error on this line:

453 I'm not sure whether or not this is the sort of the problem. Please help. I don't know what to do to fix this issue. I have attached a screen shot of the error.
enthusaroo’s picture

StatusFileSize
new22.8 KB

Actually, I hate to say this. I know you already changed the status of this issue to "fixed". But I am using the 5x.12 version of the Google Analytics module, but data is still not being sent to Google. I tried uninstalling the module and then reinstalling, but to no avail.

Also, I use the Firebug extension for Firefox, which is an extension that tells of any errors on a page. It shows the following error on this line:

453 I'm not sure whether or not this is the sort of the problem. Please help. I don't know what to do to fix this issue. I have attached a screen shot of the error.
enthusaroo’s picture

StatusFileSize
new22.8 KB

Actually, I hate to say this. I know you already changed the status of this issue to "fixed". But I am using the 5x.12 version of the Google Analytics module, but data is still not being sent to Google. I tried uninstalling the module and then reinstalling, but to no avail.

Also, I use the Firebug extension for Firefox, which is an extension that tells of any errors on a page. It shows the following error on this line:

453 I'm not sure whether or not this is the sort of the problem. Please help. I don't know what to do to fix this issue. I have attached a screen shot of the error.
enthusaroo’s picture

StatusFileSize
new22.8 KB

Actually, I hate to say this. I know you already changed the status of this issue to "fixed". But I am using the 5x.12 version of the Google Analytics module, but data is still not being sent to Google. I tried uninstalling the module and then reinstalling, but to no avail.

Also, I use the Firebug extension for Firefox, which is an extension that tells of any errors on a page. It shows the following error on this line:

453 I'm not sure whether or not this is the sort of the problem. Please help. I don't know what to do to fix this issue. I have attached a screen shot of the error.
budda’s picture

Looks like the data being pulled from your users profiles are breaking the javascript, maybe due to use of quote characters etc. This is a bit of a seperate issue really.

if the data is not too sensetive, Could you post the full line of code (has shown in the screenshot) from your pages HTML source here?

enthusaroo’s picture

Hey buddha,

Looks like the data being pulled from your users profiles are breaking the javascript, maybe due to use of quote characters etc. This is a bit of a seperate issue really.

Wow. Thanks for the quick reply. Sorry for the multi-post. I got an error when I tried to post, maybe a problem with my attachment. I guess I'm just breaking everything today. lol

Yes, you're right. It seems what is breaking it seems to be from my user page which does contain a lot of quotation marks. But strangely enough, the pages where I get this error are not from my user profile page, it's from every page on the site.

if the data is not too sensetive, Could you post the full line of code (has shown in the screenshot) from your pages HTML source here?

Sure, why not.

Here's the full text:

<script type="text/javascript" src="/modules/adsense/adsense_click.js"></script>
<script type="text/javascript" src="http://www.google-analytics.com/urchin.js"></script>
<script type="text/javascript"><!--
_uacct = "UA-81390-1";__utmSetVar('1:shaun:ub-3574148690855177:http://www.loveacrossborders.com:<img src="http://www.world66.com/myworld66/visitedCountries/worldmap?visited=CAUSMXBSKWKHCNINIDJPLAMYMNMMPKSGTWVNAUFJNZ" />

My new poetry book release, <i>Eons In A Moment</i>, available for free to read or download from Scribd.com:
<a href="http://www.scribd.com/doc/2875/Shaun-Apple-Eons-In-A-Moment-2007">Eons In A Moment - 2007 - An Experimental Poetry and Photography Fusion</a>

<i>Who I am</i> has been defined by places both inside and outside of the United States of America. I was born in Ocala, Florida. When I was a kid, I had a golden retriever named Lady. She was my best friend. My parents had split when I was around age 12. I was sent to a children's home near Deltona, Florida and later on a foster home in Ocala due to problems at home. In a nutshell, I would say I was a suburban kid in central Florida.

My foster parents were black. The foster home where I lived was on the outskirts of Ocala. A lot of roads were dirt, dust, and sand that blew away. Already I had my first car which was named <i>The Lemon</i>. In Ocala, on the weekends there were bands playing death metal, ska, hip-hop, and alternative rock music at a local concert hall. Most of the time, I crashed at an <i>open</i> house hanging out with best friends  Whores, artists, and psychonauts. I did not know who paid for our house. I brought food for the house cats. I drove overnight regularly between Ocala and Deltona to visit friends from my teen years. 

I moved to Daytona Beach, Florida on a whim with friends from that house. My roommate  physically abused his girlfriend. I counseled my roommate's girlfriend. I dropped ecstasy for the first time with my co-workers. They were people who thought they were vampires. My best friend at the time was a hot lesbian. I decided to move to my own rental beach cottage. I can recall the joyous feeling of using paid vacation days to go body surfing in the Atlantic Ocean. I lost my spectacles in the sea. I can still feel the waves in my sleep. I decided to lose my $600 deposit on the cottage in order to move to an apartment block four blocks away. During major hurricanes I would go out on the beach to feel the strong winds in my face. I started going to wild rave parties with Internet friends. 

My poetry is everywhere that I have ever wrote. Each poem I wrote helped to highlight an adventure of mine, display an idea, and made me to think outloud. In 1999, I did not have every minute to devote to poetry any longer. By 1999, I was already addicted to the Internet. 

On a whim in 1999, I moved to California at the request of friends on the Internet. I continued the tradition of going to parties, in California, which included throwing some infamous house-parties. I got involved with teaching people how to safely use recreational drugs, E.G: <i>Harm reduction / Harm minimization</i>. I became a moderator and an administrator for several years on the informational and social Bluelight web site.

I worked for a year in Los Angeles before my journey began overseas to The Fiji Islands and Australia. I wrote a dozen poems in a V.W bus on a week long trek across Australia from Melbourne to Perth. Four months later, I went for a second time to The Fiji Islands. I was in love with the country, people, and one person in particular. I lived with families in villages all across the remote islands of Fiji. There on a daily basis I saw the absolutely most beautiful rainbows, sunsets, sun-risings, and deserted white / black / red sand beaches and traditional ways of life that revolved around family. During the day I chopped coconuts, harvested taro, taught groups of young girls the game of basketball, and volunteered with an Australian based medical outreach program. 

In 2002, I waved goodbye to Fiji to return to the United States. I got invited to work as a caregiver in Seattle, Washington for a summer after I posted on the Internet. My next move after the summer was to Vancouver Island in British Columbia, Canada for six months. Vancouver Island is a majestic place covered with stormy beaches, hippies, sprawling rain forest, quaint / interesting towns, and an astute capital city. I spent the winter of 2002 in the Canadian Rockies watching the <i>northern lights</i> in the sky. 

I did a <i>driveaway</i> road trip from Portland, Oregon through the states Idaho, Utah, New Mexico, Arizona, and California stopping everywhere nice along the way in early 2003. I was then based in northern California leading groups of European tourists around on <i>treks</i> with an outdoor trekking outfit for the summer of 2003. One trip involved driving from San Francisco to Anchorage, Alaska (3,307.59 miles) in only a few days! By fate, I <i>discovered</i> San Francisco, which is the place that I still like to refer to as my <i>first home</i>. Proudly I protested against the <i>War In Iraq</i> and <i>got down</i> to block parties in the streets. In towns north of San Francisco I started to take a keen interest in growing organic foods.
 
I decided to <i>find</i> myself again overseas in Asia after a close friend suggested that I was  <i>meant to be in Thailand</i> and that Thais are <i>sweet and sincere</i>. I flew to south-east Asia in the later part of 2003. I taught English for an EU Micro-Project Development Through Local Communities (MPDLC) project at a rural village in Laos. The classroom was <i>basic</i> and the village located between Thailand and Vietnam. I ended up here because fatefully a bus broke down. The next year in central Thailand I volunteered with Hmong refugees at a Thai temple. I resided in Thailand for three years, excluding stints to India, Laos, Myanmar, Cambodia, Malaysia, and Singapore.  

In India, I was able to immerse myself for six months in the birthplaces for the Buddhist, Sikh, and Hindu religions. I stayed at ashrams along the path. Being able to visit ancient towns, ruins, and cities in India is incredible! The highlight of India for me was that I traveled across the Himalayas by bus from Manali. On the other side of the Himalayas is the district of Ladakh in Kashmir state where many Tibetan people live. Many connections were made there. 

I returned to Thailand in September of 2004. I worked as a teacher in Bangkok, Thailand for two years. I taught various subjects like English, Math, Science, P.E, and Computer classes for many different age groups. I relocated to Portland, Oregon from Thailand in late 2005. Portland feels like a <i>second home</i> in America.
');urchinTracker();
// --></script><noscript></noscript>
budda’s picture

Hmm Drupal.org is buggered so i lost my reply.

Basically, the issue is due to the profile fields you selected in the Google analytics user segmentation.
you are trying to track an image of a map plus a whole node by the look of it!

Remove the offending fields from the segmentation field tracker.

enthusaroo’s picture

Title: Google not recieving the info » Resolved!

Hey buddha,

Basically, the issue is due to the profile fields you selected in the Google analytics user segmentation. you are trying to track an image of a map plus a whole node by the look of it!

Remove the offending fields from the segmentation field tracker.

Issue is now resolved. No more errors now. That was an easy solution.

Cheers, mate!

P.S: Did you hear, Google Analytics is coming out with a new interface.

johnalbin’s picture

Title: Resolved! » 5.x-1.1 broken! Google not receiving data

Reverting title.

Anonymous’s picture

Status: Fixed » Closed (fixed)