Since i updated to 6-1.6 the following error is displayed when someone posts a reply to a node that was posted anonymously: Unable to send e-mail. Please contact the site administrator if the problem persists.
In the log i get: Error sending e-mail (from admin@mysite.com to ).

Comments

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented
Status: Active » Postponed (maintainer needs more info)

Do other emails from the site work, such as the password reset mail?

MrGeek’s picture

MrGeek commented

yes - no other issues whatsoever with email.. It appears that Comment Notify is sending messages with no "to" address in these cases.

MrGeek’s picture

MrGeek commented

What additional info do you need?

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented

Nobody else (including me) seems to be having this problem, so either its something specific to your site or the other users of the module aren't reporting it.

I'm not sure what the cause is, though, so until I can reproduce it I can't work to fix it. I'm not sure what more info I need other than how to reproduce it consistently on any system.

MrGeek’s picture

MrGeek commented
Status: Postponed (maintainer needs more info) » Closed (works as designed)

I have disabled the Mime Mail module which i no longer needed and this seems to have resolved the problem.. so far..

shwchil’s picture

shwchil commented
Version: 6.x-1.6 » 7.x-1.0-alpha1

Facing same error message in Contact Form

In Contact form email with same domain email id are received and send.
e. g. username@mysite.com
no other email-id message is received only in contact form.

is there any solution?

klucid’s picture

klucid commented

I had this problem as well until I installed the queue mail module (http://drupal.org/project/queue_mail) as required. Maybe we should make this a dependency?

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented
Status: Closed (works as designed) » Postponed (maintainer needs more info)

No, queue mail is not a dependency, it's just an option for scalability/performance.

If that works I guess there's a bug here, but I have no idea why mail sending would work via queue mail and not core's mail sending. I'm open to patches or more concrete steps to repeat, but this will likely require someone to post a patch or a bug report like:

1. Install Ubuntu 10.04 with default options
2. Install packages x, y, z
3.....
4. mail doesn't send via comment_notify but does send via queue_mail

MrGeek’s picture

MrGeek commented

It seems that this happens when:
Anonymous user posts a comment, and checks the "notify me when new comments are posted" box
The comment is pruned, then converted to a forum using the Comment_mover module

So i can't tell if this is a Comment Notify issue or a Comment_Mover issue - perhaps someone can install Comment_Mover and duplicate the issue.

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented
Title: Unable to send e-mail. Please contact the site administrator if the problem persists. » Make comment_notify support comment_mover
Category: bug » feature
Status: Postponed (maintainer needs more info) » Active

It's definitely the case that comment_notify module has no idea how to work with comment_mover.

Updating this to a feature for that.

castelar’s picture

castelar commented

Seeing this error without comment_mover. I do however have Mime Mail and Messaging Mime Mail modules installed.

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
commented

@castelar any chance you could create a new issue for that?