I'm new to this so apologies for my lack of knowledge.
I have installed the module with php mailer as per the instructions but when I click on configure in the module menu it takes me to the configure system menu but there is no option to configure SMTP.

Have I missed something in the install or do I need to amend something to change the admin path in the module itself?

Comments

MarcG’s picture

I have a similar issue. I have installed smtp as normal (site/all/modules). I have not installed phpmailer because the readme text tells me that a cutdown version of phpmailer has been integrated into the module.

I can enable the module but cannot find the option to configure SMTP. I am logged in as user1 (admin) and I am using a shared hosting plan.

As per the previous post have I done all that is required?

SMTP 7.x-1.0-beta1
Core 7.10

vewakayeh’s picture

same problem hire
there is no admin/settings/smtp path

on the first site that has this modules, smtp path is working ok

admin_menu
cck
comment_subject
ctools
date
devel
eva
multicolumncheckboxesradios
mymodule
nodereference_url
references
roleassign
select_or_other
simplify
smtp
token
views

and on the second site that has this modules, smtp path is not wotking

admin_menu
advanced_forum
better_exposed_filters
cck
comment_limit
ctools
flag
fusion_accelerator
i18n
maxlength
metatag
node_limit
pathauto
privatemsg
smtp
token
translation_helpers
transliteration
variable
views
wysiwyg

i start adding the modules of the second (and problematic) site on the first to see which module causes the probem but after adding all the modules the smtp path is continues to working on the first site.

how can this problem can be traced?

smtp-7.x-1.0-beta1
D7.12

vewakayeh’s picture

the problem exist also with dev version

UK_Rogue’s picture

Priority: Normal » Major

same problem here using 7.x-1.x-dev on fresh install

ah0’s picture

+1
any updates
Thanks

marlog’s picture

+1!
Isn't this issue "critical"?
How else can somebody setup the smtp server and eventually use the module??

sjugge’s picture

It seems that the SMTP module has it's settings page at /admin/config/system/smtp but it has a few dependencies that aren't declared.

  • Install the Libraries module if you havent already
  • Install the PHPMailer library, make sure to check the docu of mailhandler, you only need 2 files from the this library. Not removing unneeded files will throw you errors.
  • Install the PHPMailer module. Note that user 1 apparently will not get permissions automatically for PHPmailer so you'll need to set these yourself.

When these 2 modules and 1 library are installed, you find the SMTP config screen at /admin/config/system/smtp.

I only used this module for the first time today on a new host so I don't know how trustworthy my troubleshooting steps below are exactly, so use try them on a test site first. I didn't actually get emails to be sent out but I think it is due to a glitch on my mailserver side and not related to any of the modules/library mentioned here.

schultetwin’s picture

Priority: Major » Normal

It should not be necessary to download phpmailer or the libraries module as neither will make the page you want appear. Try flushing your caches and seeing if the page appears then ( I had to do that several times) and make sure that the user you are trying to access the page with has the "administer smtp module" permission. If you still can't visit the page try logging in as user 1 and viewing the page. If that still doesn't work, then I'm out of ideas.

gmackman’s picture

Refreshing the cache worked for me, my normal practice is to do it twice which I did. Went back to the admin page and there was the link.

I did not install any other module or library.

simon georges’s picture

Assigned: beasley512 » Unassigned
Category: bug » support
Status: Active » Fixed

Clearing caches should be sufficient to have the menu entry working fine.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.