Closed (fixed)
Project:
SMTP Authentication Support
Version:
7.x-1.0-beta1
Component:
User interface
Priority:
Normal
Category:
Support request
Assigned:
Unassigned
Reporter:
Created:
9 Feb 2012 at 12:27 UTC
Updated:
27 Feb 2013 at 12:30 UTC
Comments
Comment #1
MarcG commentedI have a similar issue. I have installed smtp as normal (site/all/modules). I have not installed phpmailer because the readme text tells me that a cutdown version of phpmailer has been integrated into the module.
I can enable the module but cannot find the option to configure SMTP. I am logged in as user1 (admin) and I am using a shared hosting plan.
As per the previous post have I done all that is required?
SMTP 7.x-1.0-beta1
Core 7.10
Comment #2
vewakayeh commentedsame problem hire
there is no admin/settings/smtp path
on the first site that has this modules, smtp path is working ok
and on the second site that has this modules, smtp path is not wotking
i start adding the modules of the second (and problematic) site on the first to see which module causes the probem but after adding all the modules the smtp path is continues to working on the first site.
how can this problem can be traced?
smtp-7.x-1.0-beta1
D7.12
Comment #3
vewakayeh commentedthe problem exist also with dev version
Comment #4
UK_Rogue commentedsame problem here using 7.x-1.x-dev on fresh install
Comment #5
ah0 commented+1
any updates
Thanks
Comment #6
marlog commented+1!
Isn't this issue "critical"?
How else can somebody setup the smtp server and eventually use the module??
Comment #7
sjugge commentedIt seems that the SMTP module has it's settings page at
/admin/config/system/smtpbut it has a few dependencies that aren't declared.When these 2 modules and 1 library are installed, you find the SMTP config screen at
/admin/config/system/smtp.I only used this module for the first time today on a new host so I don't know how trustworthy my troubleshooting steps below are exactly, so use try them on a test site first. I didn't actually get emails to be sent out but I think it is due to a glitch on my mailserver side and not related to any of the modules/library mentioned here.
Comment #8
schultetwin commentedIt should not be necessary to download phpmailer or the libraries module as neither will make the page you want appear. Try flushing your caches and seeing if the page appears then ( I had to do that several times) and make sure that the user you are trying to access the page with has the "administer smtp module" permission. If you still can't visit the page try logging in as user 1 and viewing the page. If that still doesn't work, then I'm out of ideas.
Comment #9
gmackman commentedRefreshing the cache worked for me, my normal practice is to do it twice which I did. Went back to the admin page and there was the link.
I did not install any other module or library.
Comment #10
simon georges commentedClearing caches should be sufficient to have the menu entry working fine.