By rlhenson on

I have tried several times to delete accounts (mainly spam accounts) and keep getting an AJAX failure. It looks like it is something to do with entity but am not sure how to fix it. I would just disable it but it appears that half the modules have dependencies going back to it. I guess if I have to I will but if anyone has any other thoughts I would sure appreciate it. Please find the error below:
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An AJAX HTTP error occurred. HTTP Result Code: 500 Debugging information follows. Path: /batch?id=178&op=do StatusText: Service unavailable (with message) ResponseText: PDOException: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'base.label' in 'field list': SELECT base.pid AS pid, base.type AS type, base.uid AS uid, base.label AS label, base.created AS created, base.changed AS changed FROM {profile} base WHERE (base.uid = :db_condition_placeholder_0) ; Array ( [:db_condition_placeholder_0] => 171 ) in EntityAPIController->query() (line 152 of /home/vist/public_html/sites/all/modules/entity/includes/entity.controller.inc).
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⋅ Categories: Drupal 7.x

Comments

kubiq’s picture

kubiq commented

Same problem :/ anybody can solve it? PLEEEEAASE :(

klucid’s picture

klucid commented

I also have this issue.

Fred8’s picture

Fred8 commented

In my experience this is an issue of Seven theme. Change administration theme to Garland, and everything works.

Pascal.s’s picture

Pascal.s commented

I tried with Garland theme (I usually use Root Candy for Admin) and it still doesn't work. Anyone add luck with this yet?

Pascal.s’s picture

Pascal.s commented

I uninstalled Entity cache and the was able to delete user account.
So for me it's a fix. But now... my pages take an eternity to load!

Is this an issue with Entity cache?

babbage’s picture

babbage commented

A similar error:

An AJAX HTTP error occurred. HTTP Result Code: 500 Debugging information follows. Path: /batch?id=34&op=do StatusText: Internal Server Error ResponseText:

(There was no response text listed.)

Changing to Garland did not fix the problem. I do not have Entity cache module installed.

soleer’s picture

soleer commented

I've had a similar problem deleting spam accounts a couple times. The issue was the quantity of posts associated with that account. There were so many related posts, that trying to delete them all was causing a timeout issue in the script. To resolve the issue, I used View Bulk Operations to delete all the posts/comments associated with the account, and then I was able to delete it. Hope that helps. Good luck!