I have seen mentions of color problems with pixture reloaded, but haven't found a clear solution nor a case that matches mine.

I am trying to switch from the default "Girly Pink" to one of the others, but whenever I try I get huge missing spots in the theme, it is black and white, and generally breaks the site. I have a completely standard server config, nothing that has caused problems with other themes. The same happens if I try to change individual color settings.

Any help would be most welcome.

Comments

Jeff Burnz’s picture

Category: bug » support
Priority: Major » Normal

Not a bug in the theme.

Color issues are almost always permissions issues - meaning the files directory is not writeable to the color module. Check the folder level permission on the files and files/color directories, you may need to make them more lenient.

If you can actually see files in the files/color directory check to see if there are any colorized images in there - PR uses colored images so they may not getting copied over, again this is a server issue (the default images are pink, they get colorized on the fly and saved to the files/color dir).

PMZ’s picture

Hello,
I encounter the same problem but the files in files/color directory have the correct color (e.g. blue). But still, the website is shown without any formatting (so even if the files in "color" folder are re-written).

When I switch back to the default Pink color, it works again.

So it looks like if the permission to the files/color folder are OK but there is a problem with accessing the css files. Is this possible?
What is strange is that the files in color folder keep the same name (as far as I know) so why it doesn't work?

Thanks a lot in advance for any help --> even for telling me in which folder the "impacted files" (images, css,..) are located so I can check the permissions for these folders.

Kind regards,
Martin
www.plasticmodelzone.com/beta

PS: just a remark - I agree it must be some permissions issue because during the testing on "localhost" everything worked fine...

Jeff Burnz’s picture

Status: Active » Fixed

Color files are always saved in [public files]/color/[theme_name-hash] folders, very easy to find. So yes, its a permission and/or ownership issue. Check the permissions/ownership of the folders and files also.

PMZ’s picture

Problem solved, thanks a lot!

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.