USABILITY: search syntax help link

douggreen - May 23, 2007 - 13:17
Project:Drupal
Version:7.x-dev
Component:usability
Category:feature request
Priority:normal
Assigned:Unassigned
Status:active
Description

Few users know the power and flexibility of the search syntax. The search.module currently supports an implied AND between words with an optional, phrases and exclusionary terms. I propose two changes:

  1. Add a help link to to the search page.
  2. As an adventurous user, I tried using lower case "or" and when this didn't work, I didn't try it again. We could improve this user experience by either (a) supporting case-insensitive OR, or (b) add a warning message to the user when one of the terms is lower case 'or'. Google does the latter, using the message "Try uppercase 'OR' to search for either of two terms." However, Google also searches for or=OR=Oregon. Since we exclude terms that are 3 characters or less (this is configurable, but 3 characters is the default), I think that option (a) is better for Drupal.

#1

douggreen - May 23, 2007 - 13:22

This issue was culled from #145560 where Steven said "... changing the OR operator to be case insensitive ... This was in fact an intentional design choice, and follows what search engines like Google do."

#2

robertDouglass - April 15, 2008 - 12:21
Version:6.x-dev» 7.x-dev

Well stated issue.

#3

robertDouglass - April 15, 2008 - 12:22
Title:Improve User Experience of search syntax» USABILITY: search syntax help link and lowercase OR message

More explicit title.

#4

douggreen - May 3, 2008 - 20:42
Title:USABILITY: search syntax help link and lowercase OR message» USABILITY: search syntax help link

The lower case OR warning snuck in the search patch, so this issue is now only about a help link.

#5

Sutharsan - August 31, 2008 - 15:41
Component:search.module» usability

Moving all usability issues to Drupal - component usability.

 
 

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