I have a multi-step form on my site and it doesn't seem to be submitting to hubspot. I have a number of other forms on the site, and they all work great, just the multi-step form seems to have an issue. It doesn't work w/ the hubspot form item in the top, or bottom section of the multi-step form.

Ever encountered this issue?

Comments

alexreinhart’s picture

alexreinhart commented

I haven't tried this, no. Is there anything in the Drupal error logs? The module should record any error information with watchdog().

If that has no useful information, I'll have to play with my test site and see what's up.

artis’s picture

artis commented

I'm unable to reproduce this issue. Try the following in this order:

  1. Confirm that you went back into the hubspot_url field and checked the fields you want to be submitted.
  2. Can you also test if the form submits properly when you take out the 'pagebreak' field?
  3. Is the form being submitted to hupspot with empty fields or not at all?
  4. Can you outline the steps to reproduce?

I have a test form ready in D7 to try and reproduce if you can confirm the above items. I'd also be glad to login to your site and take a look if you want. You can email me the credentials at art@digett.com.

Thanks,
Art

artis’s picture

artis commented
Status: Active » Postponed (maintainer needs more info)
artis’s picture

artis commented
Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)
imlweb’s picture

imlweb commented
Issue summary: View changes

My multi-step webform is sending form fills each time someone clicks the next page button. The way it’s structured, it should send the information only when all multiple steps are complete. I have the right conditions in place but nothing seems to be working. Instead of sending one entry, I get at least three contact fills, two of which are empty. Any pointers?