We've just run a few test orders and have a question about commission and paying sellers.

Say a seller is selling a bike for £100 and the commission rate is 50:50 - they charge £10 flat rate shipping.

They seller should be paid £50 + £10 shipping. When I try this scenario in market place the seller report shows only £50. So it looks like this shipping doesn't get added on. Is this by design?

Comments

ibloomdrop’s picture

Similar problem here. I've been all evening trying to figure out how to fix it.

Using the adaptive paypal mod and trying to see how to break out individual flat rates so each seller can be paid appropriately. The cart figures it correctly, but it's not being passed to paypal to be paid by the buyer or split between sellers.

If I could just figure out even how to link back to those individual flat rates in the database, that would be awesome. Since the cart seems to lump them together, I have no clue how to intercept the numbers before they are totalled together. Any help would be awesome.

hixster’s picture

We're looking at customising the module to include the shipping - this is the only way I believe.
The seller reports (Both admin and customer side) should probably include an additional column to show what shipping was paid as well as commission to avoid confusion.

gmaximus’s picture

I'm really surprised that the shipping doesn't show on the seller reports (Both admin and customer side). Not to mention that you can't set the shipping to be paid to the sellers... Doesn't make sense...

Would love to see a patch that solves this...

gmaximus’s picture

I wonder if this is any different with the dev version?

gmaximus’s picture

Don't know if this is known but things work if the buyer pays by check instead of Paypal. The shipping is allocated to sellers and is worked into how much to pay sellers...

Not that this information helps solve anything but thought it may be of use. I only wish I had the skills to look at the code and sort it out...

hixster’s picture

We wrote some additional modules and forked uc market place to include shipping fees.
It's not difficult, be required a lot of modification as we wanted the sellers to see how much they'd be getting back in their table/sales summary.
We added that in to the seller reports admin side too.
If we get time we could post back...

yvesdc’s picture

Hixster,

That would be much appreciated.

gmaximus’s picture

I too have something interesting to report... I have gone to the trouble of setting up Website Payments Pro in my sandbox account at Paypal and set it up in my demo. I am happy to report that i have successful test. I tested using the Paypal payment method selected on the checkout page. Finally, I have shipping being allocated to sellers and displaying in their reports.

I also tested the option of enabling the "Paypal express checkout" option for the shopping cart page. That test failed miserably, didn't even charge shipping, much less distribute it.

I will test the credit card payment tomorrow and let you know the results. For me, Paypal's Website payment pro cost an extra £20 per month. I think for it to resolve this issue and receive the other added benefits, it could be the way to go...

That said, my site is a start up and I'd hoped to avoid the WPP cost until orders begun flowing...

hixster’s picture

Hi guyd , did you write additional code to get the shipping working?
I think we need to be clear on whether this module does support the functionality you're describing or not.

Essentially I think the main thing here is wether the seller gets refunded the shipping costs?

gmaximus’s picture

First of all, the successful test reported above, was using "Paypal Express checkout" payment method but not from the cart. I went through the checkout screen and selected the "Paypal Express checkout" option...

I can now report that credit card doesn't break the distribution of shipping charges either. However the payment status gets added to admin comments, not the order comments. So therefore, it doesn't show to customers that payment has been received on their order page. I'll be looking into changing that today.

I also turned on the Website Payment Standard, for one last test, now the API credentials are entered in Ubercarts WPP setting page. The shipping once again wasn't distributed to the sellers.

gmaximus’s picture

@ hixster

No extra code, that i can't do :) I just play with things... For the sake of clarity, when using WPP the shipping charges gets distributed accordingly to sellers. The shipping to be paid also shows in the sellers report @ user/[uid]/selling/fulfill. The shipping is also added as you'd expect in the Admins sellers report @ admin/store/reports/seller/custom...

I have not tested actually hitting pay but don't plan to use this. I plan to send manual payments, PayPal is a little scary for my sellers...

gmaximus’s picture

@ hixster

My tests have been adding one item from two different sellers e.g. 2 items in cart.

shamil.f’s picture

Issue summary: View changes

I am testing my website on a subdomain like "sub.maindomain.com"

1) I have tested a purchase from multiple sellers using WPP (Website Payments Pro) and when I clicked submit order it redirected me to the main domain's maintenance page (the website on main domain is completely different website and it is indeed in maintenance mode).

2) I tested with test gateway and it included shipping costs within commissions to be paid to the sellers, but obviously test gateway is not usable in production site.

3) I enabled paypal express checkout option and it didn't even show up on the checkout page. (only options were "PayPal - pay without sharing your financial information" (I guess this is WPS) and Credit Card (and i guess this is WPP).

So I am stuck. anybody can help? I am fine with both WPP and express checkout as long as any of them just works.

UPDATE: I moved the domain from subdomain to a normal domain, disabled the maintenance mode, cleared caches from website and the browser;
yet the option 1 (WPP) still redirects me the maintenance page when i click "submit order" button, although the site is not in maintenance. any help?

UPDATE 2: I realized that Paypal Express checkout shows an extra button in the cart page and lets you checkout with paypal, but still this method did not include shipping costs in the commissions to be paid to the sellers

shamil.f’s picture

Version: 6.x-1.0-beta1 » 7.x-1.x-dev
Priority: Normal » Critical