Download & Extend

White screen during install

Project:Open Enterprise
Version:7.x-1.0-beta7
Component:Code
Category:bug report
Priority:normal
Assigned:Unassigned
Status:active

Issue Summary

An AJAX HTTP error occurred. HTTP Result Code: 500 Debugging information follows. Path: http://mywebsite.com/install.php?profile=openenterprise&locale=en&id=1&o... StatusText: Internal Server Error ResponseText:

Then after checking the apps that I wanted, I got a white screen.

I tried to back up and skip the step, but got another white screen

Comments

#1

This is a random thought, but sometimes a module can bog down your server's capacity. Make sure that whatever server you are using has enough php memory and other allowances to match the demands of your new module.

#2

I have seen this error too on the web interface install.php. I have a brand new MacBook Pro with 2048M of memory in my php.ini, running MAMP.

I'll look for the error again when I make another clean install of OE and add my conditions like what apps are being installed, and etc. If you see this error, please add your details here.

Until then....

it's not fatal. Your OE installed, but the apps you chose may not have. So go to the apps link on the admin menu and make sure what apps you want are installed.

Joe

#3

Also, if you are running a local environment, if Drupal doesn't have permission to write in the sites/default directory, it triggers the ugly FTP thing asking for credentials to log in localhost via ftp. That may be what is causing the WSOD. Make sure your web server can write to the sites/default directory before attempting an install.