On a shop with disabled billing information fieldset (see note), the mandatory fields of the shipping information fieldset can be left blank (except for the email address), resulting in an almost empty Shipping Info area on the Review page. See screenshot.

Note: that very shop only sends products after a received payment, hence bills are never sent at all

CommentFileSizeAuthor
shipping.png27.99 KBAnonymous (not verified)

Comments

rszrama’s picture

rszrama commented
Category: bug » support
Status: Active » Closed (works as designed)

I don't get this behavior on a clean installation with the same configuration. The only way I can make this happen is if I remove the "Required" setting on the shipping profile type's address field at /admin/commerce/customer-profiles/types/shipping/fields/commerce_customer_address. I'm going to guess that one way or another this has happened to you.

aidanlis’s picture

aidanlis commented
Status: Closed (works as designed) » Active

We get 2-3 orders per day (on 100 orders total) with no shipping information ... just a "--" and a country is shown on the view order page. It's definitely marked as required. Could it be from clicking the browser back button during the checkout (http://share.aidanlister.com/Lp8aA) or something?

rszrama’s picture

rszrama commented
Status: Active » Closed (cannot reproduce)

Not sure, but I'm guessing it's a separate issue, as the original post simply no longer required them. I'd look into what other modules are interacting with the checkout process to see who's wiping that data out for some reason.