Has anyone reported issues with the authorizations not working with Facebook business accounts? I have 2 accounts that I've tested with, one a personal account, the other a business account (not associated with the site that I use this module on). The authorization works great for the personal account but I get errors when trying with the business account.
I get 2 messages:
1 error message that says:Unable to send e-mail. Please contact the site administrator if the problem persists.
1 status message that says:An account has been created for you on oursite.com but an administrator needs to approve your account. In the meantime, a welcome message with further instructions has been sent to your e-mail address.

The status message is inaccurate because there was neither an account created or a welcome message sent. In addition user settings are set to auto-approve.

Any help for this?
Thanks.
Jim

Comments

quicksketch’s picture

quicksketch
he/him
commented

It doesn't sound like the Facebook account you're using is the problem. Are you testing both of these accounts on the same server? It sounds like one of your servers is not able to send e-mail. Does the normal contact.module contact form work and send e-mail on that server?

jusyjim’s picture

jusyjim commented

Hi, I'm not certain what you are referring to when you say "both accounts". Do you mean both facebook accounts? Both email accounts? Contact module is able to send email and have had no other problem with the sending of mail when using this module, connecting to other personal facebook accounts. Thanks.

quicksketch’s picture

quicksketch
he/him
commented

Ah okay after re-reading I think I understand what's happening here. I've never had a business account with Facebook, but I'm guessing they must have some different kind of policy around e-mail addresses. Does your business account even have a particular e-mail address associated with it?

jusyjim’s picture

jusyjim commented

Hi, Sorry for the lag time...

Yes it does. (doesn't every facebook account need to have an email address associated to the account?)

quicksketch’s picture

quicksketch
he/him
commented

Yes it does. (doesn't every facebook account need to have an email address associated to the account?)

Well I'm not sure... I don't have a business account so I can't test it. I thought perhaps business accounts may be some kind of proxy account that is merely associated with other accounts; in which case the business itself wouldn't need an e-mail but instead an associated administrator account.

quicksketch’s picture

quicksketch
he/him
commented
Status: Active » Closed (fixed)

This may have been caused by #1764258: Facebook IDs in fboauth_fbid_load() may exceed 32-bit integer limit. Since I haven't had any other reports of this problem, I'm closing this issue. Please reopen if it continues to be a problem after the 1.6 version is released.