Error in processing FedEx Shipping Quote transaction.
ERROR
crs
809
Package 1 - Weight is missing or invalid.
Package 1 - Weight is missing or invalid.

I am getting this error message and no quotes returned. I have read the README.txt file and have checked all suggestions. Nothing works so far. I have tested in both production and test mode.

Using Drupal 6.

Any ideas on where to go from here? I have the logging turned on but I'm not getting anything on the checkout page except what is above.

Comments

tr’s picture

tr commented

Do your products have weights?

KannaAllt’s picture

KannaAllt commented

I have weight set to 1LB.

tr’s picture

tr commented
Status: Active » Postponed (maintainer needs more info)

The error you see is being returned from the FedEx server, which means that the quote request is being received by FedEx and that your credentials are accepted. The error says that the package doesn't have a weight. The only way I know for that to happen is if the products don't have assigned weights. I can't say any more without seeing the debug output. Turn on debug at admin/store/settings/quotes/edit and post the output here. Don't forget to remove your account number and password from the debug output before posting.

tr’s picture

tr commented
Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)

Can't help without the requested information.