File Upload works normally. But when I mail a message with an attached file (.doc, .ppt, .pdf, etc) mailsave/mailhandler combo creates node and attaches file to node. File shows proper extension in the UI. When I download it is an binary file with a strange name and an .exe extension. When I change name the file opens normally. What can I do to change this behavior?

Comments

Stuart Greenfield’s picture

Stuart Greenfield commented
Assigned: Unassigned » Stuart Greenfield
Status: Active » Postponed (maintainer needs more info)

I have tested on my installation and I can't reproduce this behaviour. I am using mailsave 5.2 (not 5.3-dev which is under development still) and I have tried emailing .doc, .txt and .pdf files as both an anonymous and a registered user.

In both cases I get the correct attachments in the system which I can either open directly, or download and save.

Have you tried downloading the files using a different browser to see if it is a browser error?

Do you have a public facing page that I can visit to try and download the files myself?

Alternatively, email a file with the attachments to mailsave@stuartandnicola.com. I can download from there and check that the problem isn't the message format or the attachments themselves.

jimpipher’s picture

jimpipher commented

I was using Firefox on an Inel Mac. I tried Safari, that works but has its own quirks with the theme I'm using. I tried Opera and got Octet Stream application message which let me change the extension to .doc and open with MS Word. So I'll try on Windows and see what I get...Appears to be some sort of browser problem.

Thanks!

jimpipher’s picture

jimpipher commented

Works with IE on XP.

Thanks

Stuart Greenfield’s picture

Stuart Greenfield commented

Glad it's working for XP, but I don't understand why it doesn't work in other browsers. When a file is attached it should be assigned the correct mime type that is then used for subsequent downloads.

e.g.

.doc = application/msword
.txt = text/plain
.pdf = application/pdf

It sounds like some browsers are perhaps not sure what to do with the assigned file types, and default to treating them as binary?

I have tested again on IE, Firefox and Opera (all on XP) and these are all ok. I will test again on Linux when I get my machine back up and running!

Please post again if you have any more problems!

Stuart Greenfield’s picture

Stuart Greenfield commented
Status: Postponed (maintainer needs more info) » Closed (fixed)

No follow up received. I have been unable to recreate this problem, so setting to closed.

Please post again if the issue re-occurs.