I can't get WPP to work. I've entered the correct Paypal email address and the API credentials (API username, password, and signature).

When set to authorize & capture immediately, I get this error upon clicking 'Submit Order':
We were unable to process your credit card payment. Please verify your details and try again. If the problem persists, contact us to complete your order.

When set to authorize only, I get redirected back to /cart upon clicking 'Submit Order.'

I have Ubercart SSL activated and have '$conf['https'] = TRUE;' in settings.php because switching from non-ssl to ssl pages would lose cart contents. I tried a test purchase without SSL to see if that would make a difference and I still got the 'unble to process cc' error.

The Paypal account is verified and has been approved for WPP. Billing seems to be active. This is the process I used to get the credentials: https://www.paypal.com/us/cgi-bin/?cmd=xpt/cps/merchant/wppro/WPProInteg...

I'm guessing there is something in the Paypal settings I'm missing? (not sure if the redirect to /cart when set to authorize only is normal either).

Comments

longwave’s picture

longwave
he/him
Primary language English
Location UK
commented
Priority: Major » Normal

Is anything logged in the order or admin comments for these orders?

Bricks and Clicks Marketing’s picture

Bricks and Clicks Marketing
Location Durham, NC
commented
Status: Active » Closed (works as designed)

Doh - there is. I didn't adjust the Orders filter - they appear for viewing all with status 'Abandoned.'

Of the seven attempts, 5 have no admin comments and two have

Authorize and capture immediately failed.
Error: 15005: This transaction cannot be processed.

And I just googled that and see that error means that the issuing card's bank declined and upon checking the card I was using ... it had a balance of $0.50 - and the transactions were $4.99. Tried it again w/ a different CC and voila - works fine.

Do the missing admin comments mean anything?