Hi,
When I go to [mySite]/filedepot I do not see anything. It is a blank page! I created a content from filedepot_folder Content Type and uploaded couple of Microsoft Word files through there. When I try to view them, I just see:

User Bar First
User Bar Second
Branding
Header First
Header Second
Menu

(These are not content of my files)
When I Edit my content and click on links for these Word documents from there, I get "You are not authorized to access this page."

Could you please help me set up my filedepot?

Thanks,

Comments

blainelang’s picture

blainelang commented
Category: feature » support
Priority: Critical » Normal

There are multiple posts about installation issues like this that are just that setup/installation issues - please review.

msDrupal’s picture

msDrupal commented

Hi Blaine,
Thanks for the quick rsponse. I have been struggling with this for a few days and I have not been able to find any straight forward documentation, post, article or video that addresses this issue. I saw only this related to my issue that has not been answered. Could you please post couple of links that can help me. I really appreciate your help.

newmember’s picture

newmember commented

Make sure you are using the correct module version of Libraries (libraries) 7.x-1.0.

blainelang’s picture

blainelang commented

Here are a few issues with some history. The best answer is to carefully follow the installation steps in the README and if your still having issues, install firebug or other browser javascript console and post the actual javascript error. Check your drupal logs and web server logs for other potential issues.

http://drupal.org/node/1539826

http://drupal.org/node/1470858

http://drupal.org/node/1429344

msDrupal’s picture

msDrupal commented

Thank you newmember and blaine. I will look into them.

sumeet.pareek’s picture

sumeet.pareek commented

I had a similar problem with 6.x version of filedepot running with OpenAtrium. No UI showed up on the filedepot page. That happened because of missing JS files, which I had to add per this - http://drupal.org/node/1420000

That solved it for me.

msDrupal’s picture

msDrupal commented

You guys are great. Thank you very much for all the help. newmember, I followed your advice and it fixed the problem.

msDrupal’s picture

msDrupal commented
Status: Active » Fixed

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

Diogenes’s picture

Diogenes commented
Component: User interface » Code
Category: support » bug
Priority: Normal » Major
Status: Closed (fixed) » Needs review

To those who are following:

http://drupal.org/node/1713258

_timpatrick’s picture

_timpatrick commented
Status: Needs review » Fixed

Version 2 of the libraries module is now supported.
Please see http://drupal.org/node/1757698#comment-6401596

_timpatrick’s picture

_timpatrick commented
Status: Fixed » Closed (fixed)