"Choose Your Services" panels are blank after the module is installed and nothing appears on site either. See the screenshot.

CommentFileSizeAuthor
#15 shareThisCapture.PNG86.49 KB2dareis2do
sharethiserror.jpg67.88 KBRamirez

Comments

ShareThis Support’s picture

ShareThis Support commented

Hi,
We are not facing any issues with sharethis module for Drupal.
Can you please install the latest module from here : http://support.sharethis.com/customer/portal/articles/446621-drupal-inte...
and retry?

Please let me know in case of any issues.

Regards,
SharethisSupport

Allographe’s picture

Allographe commented

Hello,

I had the same problem, but it was only in Chrome.
Chrome has some troubles with social networks widget not appearing (facebook likebox...).
So maybe you might retry using another browser?

orange peel’s picture

orange peel commented

I'm having the same issue, no services available to select. I tried both the regular and dev version with no success. Any ideas/help would be awesome. Thanks.

ShareThis Support’s picture

ShareThis Support commented

Hi,
I tried using latest Drupal plug-in (download link here http://support.sharethis.com/customer/portal/articles/446621-drupal-inte...) on Chrome 19 and it is working fine. PLease let me know if you are still facing this issue.

mrwillis21’s picture

mrwillis21 commented

Are there any restrictions on the ShareThis side against includes of the stcommon.js file in certain conditions, such as localhost development sites? The stcommon.js file is failing to load for me. For whatever reason, I can navigate in my browser directly to the file, but including it as an external js in an html page causes it to fail. I even abstracted it out into its own file:

<!DOCTYPE html>
<html>
<head>
<title>test</title>
<script type="text/javascript" src="http://w.sharethis.com/share5x/js/stcommon.js"></script>
</head>
<body>
foo
</body>
</html>

Even with just this, the GET request for stcommon.js fails on my local dev machine.

aisamat’s picture

aisamat commented

I have the same problem on Firefox... no Services to choose, and no share links shown at the web.

I'm working in localhost

aisamat’s picture

aisamat commented

In Safari this module works! It's a bug in some browsers...

Please, correct it!

niknaz’s picture

niknaz commented

Just want to confirm I also have an empty "Choose Your Services" panel when configuring in Firefox. It works when I configure it in Safari.
---
EDIT: Forget my above comment. It works in Firefox when I turn off the anti-tracking add-on. *palm to forehead*

aisamat’s picture

aisamat commented

Yes... it works in Firefox when I turn off the anti-tracking add-on. FACEPALM...

Thanks for this great module!

ShareThis Support’s picture

ShareThis Support commented

There are a few browser add-ons (anti tracking addons like "Do not Track") which do not allow ShareThis to work as per the expected behavior. Right now, we would advise you to turn off such add-ons and then check the module fucntionality.

Thanks for using ShareThis.
The ShareThis Support Team
http://support.sharethis.com

staceyrice’s picture

staceyrice commented

Yep, Ghostery successfully blocks ShareThis as well. Definitely a "duh" moment.

stellarvisions’s picture

stellarvisions commented

Thanks for the help in #10.
Had a privacy module on. All is well when it is deactivated.

nancydru’s picture

nancydru
she/her/hers
Primary language English
Location Boston
commented
Version: 7.x-2.4 » 7.x-2.x-dev
Priority: Normal » Major
Issue summary: View changes

As far as I know, I do not have any anti-trackers installed (FF) and I don't see even an empty panel - there is nothing there.

EDIT: I downloaded the DEV version and there is stuff there. However, this is a government site and they really do not like dev code installed.

2dareis2do’s picture

2dareis2do commented

I am getting the same issue after updating to 7.x.2.13 from 7.x.2.12

Console error:

sharethis:307 Uncaught ReferenceError: stlib_picker is not defined
at sharethis:307

</div><div id="myPicker"></div><script type="text/javascript">stlib_picker.setupPicker(jQuery("#myPicker"), ["facebook","twitter","email","blogger","delicious","digg","google_bmarks","messenger","reddit","technorati"], drupal_st.serviceCallback);</script><div class="form-item form-type-checkboxes form-item-sharethis-option-extras">
2dareis2do’s picture

2dareis2do commented
StatusFileSize
new shareThisCapture.PNG86.49 KB

Maybe related to this issue?

https://www.drupal.org/node/2759221

jucedogi’s picture

jucedogi commented

Maybe it is related and it was supposed to be fixed in 2.12 from what I read but in 2.13 which I am trying out here it does not work.

Was trying out this module after add to any fails loading on front page but I guess I will have to keep looking since this does not even work at configuration page.

corbin’s picture

corbin commented

Same problem today with 2.13 and drupal 7.61

thelioness22’s picture

thelioness22 commented

I am seeing this problem as well on a site with Drupal 7.60 and module version 7.x-2.13. All of a sudden the share buttons no longer appear in the site and that "Choose Your Services" section in the module configuration page is blank as in the initial issue report screenshot.

demoshane’s picture

demoshane commented

Hello, same issue. Cannot use picker.

seb_r’s picture

seb_r commented

Hi,

I have the same issue (upgrading from 7.x-2.4 to 7.x-2.13).

I guess the issue is caused by the sharethis_service_option variable which contains &quot; instead of the " character.
Looking into sharethis.module, the default value uses the "

'services' => variable_get('sharethis_service_option', '"Facebook:facebook","Tweet:twitter","LinkedIn:linkedin","Email:email","ShareThis:sharethis","Pinterest:pinterest"'),

In my DB, the variable value is :
s:111:"&quot;Email:email&quot;,&quot;Facebook:facebook&quot;,&quot;Twitter:twitter&quot;,&quot;LinkedIn:linkedin&quot;";

In sharethis.admin.inc / sharethis_configuration_form()
there's multiple drupal_substr($string, 0, -1)
which obviously won't work if &quot; is used instead of ".

I'll try to find a solution!

Seb

avpaderno’s picture

avpaderno
he/him
Primary language Italian
Location Brescia, 🇮🇹 🇪🇺
commented
Title: ShareThis - Choose Your Services panels are blank » "Choose your services" panels are blank
avpaderno’s picture

avpaderno
he/him
Primary language Italian
Location Brescia, 🇮🇹 🇪🇺
commented
Issue summary: View changes