I'm getting this error when I put in my encoder api key:
"The postback URL cannot be retrieved: Connection refused (-111)."

I've been following the modules unravelled video and "How to configure Zencoder + S3 in 7.x-2.x version" and I've missed out the "Transcoder postback path access" bit.. cos it's simply not there on the admin/people/permissions page... I think this is most likely why I'm getting this

I've tried the 7.x-2.5 version too... and the same.

any help as to why this might not be there much appreciated.

ben

Comments

Jorrit’s picture

Jorrit commented
Status: Active » Postponed (maintainer needs more info)

This text is displayed when the postback URL setting is not correct. Please check this setting.

benjarlett’s picture

benjarlett commented

Thanks Jorrit

The post back url setting I didn't change, it is as default: http://www.benjarletttest.co.uk/postback/jobs
I'm assuming it's because I can't set the permissions to allow encoder access because the permission's tick box isn't there.

Ben

Jorrit’s picture

Jorrit commented

The allow access permission has been removed, it is no longer needed. The tutorial is outdated. It appears that the server can't reach the postback URL.

I see that http://www.benjarletttest.co.uk/ is a test site. Can I get administrator access to debug this problem?

Jorrit’s picture

Jorrit commented
Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)

Closed because of lack of response.

kartonnade_’s picture

kartonnade_ commented

Hey there,

My 2 cts : I had the same problem due to a htpasswd preventing access.

Comment out the following in htaccess :

#AuthType Basic
#AuthName "pre-production SITE.ORG"
#AuthUserFile /srv/data/web/vhosts/preprod.site.org/.htpasswd
#Require valid-use

Alternatively, use a condition to ask for PW only if visitor is not zencoder in htaccess.

Best